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- Tasks: Join our team as a Contracts Administrator, managing contract renewals and customer interactions.
- Company: Rapiscan Systems designs cutting-edge security solutions used globally in airports and military installations.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a mission-driven company making the world safer through innovative technology.
- Qualifications: 3-5 years in a similar role, tech-savvy, and excellent communication skills required.
- Other info: Experience with Microsoft D365 is a plus; we value a positive and proactive attitude.
The predicted salary is between 36000 - 60000 £ per year.
Rapiscan Systems Ltd designs, manufactures and markets security and inspection systems worldwide. Our products range from handheld metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities.
We are looking for a Contracts Administrator to join our team in Salfords! This individual will work under moderate supervision in the service department to achieve overall goals as set forth by the Contract Manager. They will be primarily involved in ensuring all contract renewals are issued to our customers in a timely manner focused on Europe but supporting the MEA region where necessary.
Responsibilities:
- Interact with existing and internal customers and/or by phone and/or e-mail.
- Create quotes and/or service agreements and assure these items reach our customers per the confirmed due date.
- Support services through lead follow up and lead qualification.
- Respond to requests from potential customers for information.
- Remain knowledgeable and up-to-date on changes and developments with regard to Rapiscan products and services.
- Keep management informed of all activity, including timely preparation of reports.
- Track and improve “first contact to close” time.
- Maintain a log of new feature requests by customer (backlog of opportunities).
Qualifications:
- At least 3-5 years of experience in a similar role.
- Experience with Microsoft D365 is desirable.
- Proficiency in Microsoft Packages and Microsoft CRM.
- Outstanding customer service and persuasive speaking skills.
- Passionate and positive attitude.
- Comfortable with technology.
- Self-starter.
- Strong general computer operating skills.
- Strong communication skills.
Contracts Administrator employer: OSI Systems, Inc.
Contact Detail:
OSI Systems, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator
✨Tip Number 1
Familiarise yourself with Rapiscan Systems' products and services. Understanding the specifics of their security and inspection systems will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Rapiscan Systems on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Brush up on your Microsoft D365 skills, as experience with this software is desirable for the role. Consider taking online courses or tutorials to enhance your proficiency, making you a more attractive candidate.
✨Tip Number 4
Prepare to showcase your customer service and communication skills during any interviews. Think of specific examples from your past experiences where you successfully handled customer interactions or resolved issues, as these will highlight your suitability for the role.
We think you need these skills to ace Contracts Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Contracts Administrator position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Tailored CV: Your CV should reflect your experience in contract administration and customer service. Emphasise your proficiency with Microsoft D365 and other Microsoft packages, as well as any relevant achievements in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage contracts and interact with customers effectively. Show how your skills can contribute to Rapiscan Systems' goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Contracts Administrator.
How to prepare for a job interview at OSI Systems, Inc.
✨Know the Company Inside Out
Before your interview, make sure to research Rapiscan Systems thoroughly. Understand their products, services, and the markets they operate in. This knowledge will help you demonstrate your interest and show how you can contribute to their goals.
✨Highlight Relevant Experience
With 3-5 years of experience in a similar role, be prepared to discuss specific examples from your past work that showcase your skills in contract administration. Focus on your achievements and how they relate to the responsibilities outlined in the job description.
✨Demonstrate Customer Service Skills
As a Contracts Administrator, outstanding customer service is key. Be ready to share examples of how you've successfully interacted with customers in the past, resolved issues, or improved processes. This will highlight your ability to maintain strong relationships.
✨Show Your Tech Savvy
Since the role requires proficiency in Microsoft D365 and other Microsoft packages, be prepared to discuss your experience with these tools. If you have any specific examples of how you've used technology to improve efficiency or communication, make sure to mention them.
