Onderhoudsmonteur, engineer. in Hampshire, Waterlooville

At OSI Maritime Systems, we pride ourselves on delivering world-class navigation and bridge systems. With decades of experience serving military customers, we remain at the forefront of innovation in the maritime industry. Our collaborative and dynamic environment ensures every team member contributes to advancing marine safety and operational excellence.

The Service Engineer provides engineering support for the integration and problem diagnosis of OSI’s navigational system products both in-house and at customer sites. The incumbent assembles, performs quality testing and diagnostics, installs and configures, services and repairs OSI products and navigational systems for the Company’s clients at worldwide locations.

• Installs/commissions Navigation Systems and products, under supervision where required, at customer sites globally.
• Diagnoses and repairs hardware assembly problems; diagnoses and repairs software configuration, network and integration issues.
• Assists Systems Engineering and Software Test departments to implement system test environments in support of Product Development and project requirements.
• Provides customer helpdesk email and telephone support through the OSI Support team.
• Provides Service Engineering support and advice to internal staff in resolving technical problems.
• Performs all required testing for relevant products, producing and maintaining the required documents in Company databases.
• Performs additional project associated tasks as required and determined by the Service Supervisor and Supportability Manager.

The Service Engineer:

• Degree in Engineering or related field, or Diploma in Electrical/Electronic Engineering.
• Minimum of 2 years of Engineering experience preferably in the military domain; experience in the delivery of complex support solutions to government/military customers is an asset.
• Minimum of 2 years of practical work experience in a Service Engineering environment, preferably in marine electronics; experience in building and troubleshooting computer issues, radar, and electronic sensors is an asset.
• Extensive knowledge of Electronic and Windows operating systems; working knowledge of system networks and software scripting; excellent customer relation, prioritization, organizational, multi-tasking and communication skills; ability to work under supervision, independently and as part of a team.
• A working understanding of communication and data transfer standards is essential.
• Previous experience and willingness to train other internal and customer technicians an asset.

Other:

• Ability and willingness to travel (must have a valid passport) and continually learn new procedures and techniques; must be eligible to meet and maintain requirements for security clearance as applicable and if required must be able to work additional hours to meet the objectives of the position.

Diversity, Equity, and Inclusion: OSI is committed to fostering a workplace where everyone feels respected, valued, and empowered to contribute their best.

Growth Opportunities: We invest in our employees' professional development and career growth with an annual employee driven development program. Enjoy a pension plan, Private Medical Insurance, flexible working patterns, 25 days paid time off (exc. Bank Holidays), and a healthy work-life balance environment!