At a Glance
- Tasks: Support OEMs by translating customer requirements into manufacturing solutions.
- Company: OSI Electronics, a dynamic manufacturer in the electronics sector.
- Benefits: Hands-on training, supportive team environment, and career growth opportunities.
- Other info: Fast-paced office environment with a focus on teamwork and innovation.
- Why this job: Be part of a team that tackles real-world challenges in technology.
- Qualifications: Experience in customer service or account administration; strong organisational skills.
The predicted salary is between 25000 - 30000 € per year.
OSI Electronics (OSIE) operates as a diversified manufacturer of electronic devices and a provider of value-added electronic manufacturing services. We combine the global scale and purchasing power of an Electronics Manufacturing Services (EMS) provider with the agility and personalised support of a smaller organisation. Our aim is to build strong, long-term partnerships with customers across the security, medical, and high-technology sectors, helping them solve complex, real-world challenges.
Role Overview: Based at the heart of the UK electronics supply chain, this role plays a key part in supporting Original Equipment Manufacturers (OEMs) in bringing their products from concept to production. You will help translate customer requirements such as CAD files and Bills of Materials into a viable manufacturing solution. Working closely with the Business Development and Commercial teams, you will provide essential administrative and commercial support, ensuring quotations and orders are accurate, timely, and fully aligned with our manufacturing capabilities. This role offers hands-on training across all aspects of commercial customer account management.
Key Responsibilities:
- Provide on-the-job support and training in Commercial Customer Account Management.
- Process and acknowledge customer orders within 24 hours of receipt.
- Manage quotation input, distribution, collation, and analysis in line with agreed timelines.
- Prepare and support Order Book (OOB) reviews for Account Managers.
- Handle quote processing from initiation through to completion.
- Manage end-to-end order processing.
- Import monthly customer forecasts into the ERP system.
- Raise and process customer concessions.
- Complete and submit new supplier forms.
- Take ownership of processing and expediting RMAs.
- Respond to general customer and internal enquiries.
- Liaise with internal departments to ensure requirements are met within agreed timescales.
- Confidently escalate issues when necessary, demonstrating a proactive and can-do approach.
- Consistently uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
Candidate Requirements:
- Previous experience in customer service, purchasing, or account administration.
- Comfortable working in a fast-paced office environment.
- Confident using telephone systems and IT tools, including Microsoft Word, Excel, Outlook, and ERP systems.
- Strong organisational skills and attention to detail.
- Ability to work effectively.
Sales Administrator in Cambridge employer: OSI Electronics UK
At OSI Electronics, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located at the heart of the UK electronics supply chain, we offer our Sales Administrators not only competitive benefits but also extensive training and growth opportunities within a dynamic environment. Join us to be part of a team that values integrity, accountability, and teamwork while making a meaningful impact in the high-technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OSI Electronics and understanding their values. Be ready to discuss how your skills align with their mission of building strong partnerships and solving real-world challenges.
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table, especially in customer service and account management. Show them you’re the perfect fit for supporting OEMs and managing orders efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the OSI Electronics team.
We think you need these skills to ace Sales Administrator in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Administrator role. Highlight any previous experience in customer service or account administration, and don’t forget to mention your proficiency with IT tools like Microsoft Office and ERP systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for OSI Electronics. Mention your understanding of the electronics industry and how your skills can help support OEMs in their journey from concept to production.
Showcase Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or projects effectively. This role requires strong organisational skills, so share any relevant experiences that demonstrate your ability to stay on top of things in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at OSI Electronics UK
✨Know Your Stuff
Before the interview, make sure you understand OSI Electronics and their role in the electronics manufacturing sector. Familiarise yourself with their services and how they support OEMs. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Highlight your previous experience in customer service or account administration. Be ready to discuss specific examples where you've successfully managed orders or handled customer inquiries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Proactive
During the interview, express your proactive approach to problem-solving. Share instances where you've escalated issues effectively or taken the initiative to improve processes. This aligns well with the company's core values of Integrity and Accountability.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training process for new hires or how the team collaborates on projects. This shows you're not just interested in the job, but also in how you can contribute to the team.
