OSF Digital | Alliances Manager

OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, establishing itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive support across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities (\’do something new\’) or swiftly progressing their Salesforce journey (\’do something now\’).

We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.

The Alliances Manager builds and drives relationships with OSF’s partners to drive revenue and customer success.

This role closely collaborates with Sales & Marketing teams to develop strong, lucrative, and positive relationships & revenues with OSF partners. A significant portion of this role is dedicated to managing and expanding our partnership with Salesforce.

The Alliances Manager reports to Managing Director of the UKI business unit.

It’s a critical role which synchronizes with OSF sales and marketing management to ensure proper alignment of OSF sales strategy.

Responsibilities include:

Manage and expand existing partner relationships as well as seeking out new ones in line with Marketing and Sales strategy;

Develop and coordinate joint marketing plans with Salesforce and ensure their successful execution;

Coordinate the update of sales target account lists (Big bet targets, New logos Targets, Top customers renewal, etc.), Joint targeted account lists, etc. between OSF Sales team and our partners;

• Maintain and expand a network of contacts within the partners teams;
• Work with marketing field team on initiatives, when partners need to be involved;
• Make formal and informal presentations to all levels of management when needed;
• Foster a culture of success and ongoing business and goal achievement;
• Identify opportunities through partners and bring them into the sales pipeline;
• Work partner driven opportunities, in collaboration with account executives and sales representatives until close;
• Continually monitor market conditions, partner relationships, conduct research and review industry news, trends and data to provide strategic recommendations to stakeholders;
• Meet assigned targets for KPIs.

Requirements

Qualifications / Experience:

• A successful candidate will be a motivated people person with deep experience with strategic alliances, with a focus on driving revenue with Salesforce and cultivating customer relationships
• Sound business acumen skills; thrive in a fast-paced, high-growth environment with the ability to quickly ascertain and build relationships with key decision makers internally and externally
• Experienced, curious, resilient leader who understands how to leverage key partnerships to achieve short-term goals and drive the long-term, strategic vision
• Creative and influential partner who understands and leverages data to develop clarity out of chaos, persuade and drive growth
• Excellent spoken and written communication, interpersonal, management and relationship-building skills
• Ability to work both independently and coordinate with multiple teams
• Demonstrated ability to drive revenue through marketing, partnerships and customer relationships
• Willing and able to travel up to 30% of the time

Desired Skills / Experience:

• Broad-based business, ecommerce and commerce technology expertise with 5+ years of multi-channel, partner marketing experience and a proven track record of driving and delivering results
• Salesforce or relevant industry experience a plus
• Experience working with channel sales organizations in multiple cities/verticals
• Customer advocacy and proven relationship-building experience
• Experience working with partners and sales teams to drive strategic initiatives and initiate relationships that will increase revenue growth
• Motivated, curious and independent contributor

Basic Qualifications:

• At least 5 years of experience

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.