HR Country & Business Partner Lead, UK

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.

Responsibilities:

• Serve the local staff of multiple global delivery centers, ensuring compliance with all local regulations with minimal impact on staff.
• Work closely with the Global HR and Recruitment teams, as well as leadership and development functions in each delivery center.
• Administer and improve local HR tasks such as contracting, benefits, employee pensions, and interactions with local government.
• Lead employee engagement activities and events in collaboration with the local office management team.
• Collaborate with the finance team to prepare payroll.
• Coach, mentor, and advise managers and supervisors.
• Run employee engagement interventions, culture surveys, and socialise results with management and leaders.
• Develop communication calendars and connect managers with employees, including regular townhalls and one-on-one meetings.
• Enable the complete employee journey from hiring to retirement, assisting with talent management processes tailored to local needs.
• Identify top talent within the delivery centers and create career development and retention plans.
• Support employees through regular meetings and action plans.
• Understand local market benefits and benchmark against industry standards.
• Conduct compensation benchmarking for key roles.
• Collaborate with HR/Talent Partners from other regions for UKI employees.
• Assist in training managers on performance management and setting the right culture.
• Champion employer branding, participate in “Best Employer” surveys, and cultural initiatives.
• Support HR operations as defined during hiring.

Requirements:

• Culturally savvy, capable of managing employees across multiple countries.
• Knowledge of UK employment laws.
• Experience working in a technology company.
• Strong understanding of HR principles, theories, and concepts.
• Ability to independently develop solutions for complex problems.
• Excellent interaction skills across all employee levels.
• Exceptional problem-solving and people management skills.
• Experience handling sensitive employee relations and labour legislation.
• High attention to detail and data accuracy.