Client Services Director

Client Services Director

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client accounts, ensuring profitability and growth while maintaining strong relationships.
  • Company: Dynamic company focused on delivering exceptional client services.
  • Benefits: Competitive salary, leadership opportunities, and a supportive work environment.
  • Why this job: Make a real impact by driving account success and fostering client relationships.
  • Qualifications: Proven experience in account management and strong leadership skills.
  • Other info: Join a vibrant team with opportunities for professional development and career advancement.

The predicted salary is between 43200 - 72000 £ per year.

Job Description – Client Services Director / Account Manager Existing Business Reports to: Regional VP Role Type: Leadership – Account

Client Services Director employer: OSF Digital

At OSF Digital, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Client Services Director, you will benefit from our commitment to employee growth through continuous training and development opportunities, while enjoying a supportive environment that values your contributions. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to work with leading clients, making every day both meaningful and rewarding.
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Contact Detail:

OSF Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Director

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Client Services Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

✨Tip Number 2

Prepare for those interviews by researching the company and its clients. Understand their needs and challenges, and think about how you can help them grow. This will show you’re not just another candidate but someone who genuinely cares about their success.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Client Services Director. Highlight your successes in managing accounts and driving revenue growth, and don’t forget to share specific examples that demonstrate your impact.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it makes it easier for us to spot your application!

We think you need these skills to ace Client Services Director

Account Management
Financial Acumen
Revenue Forecasting
Client Relationship Management
Sales Execution
Governance
Delivery Oversight
Strategic Planning
Operational Target Achievement
Problem-Solving Skills
Communication Skills
Leadership
Collaboration
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Client Services Director. Highlight your experience in account management and client relationships, and don’t forget to showcase any leadership roles you've had. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven account growth and maintained client satisfaction in the past. We love a good story that shows your passion for client services!

Showcase Your Financial Acumen: Since the role involves managing account-level revenue and forecasting, make sure to highlight your financial skills. Talk about your experience with budgeting, forecasting, and any corrective actions you've implemented for underperforming accounts. We’re keen to see your numbers game!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at OSF Digital

✨Know Your Numbers

As a Client Services Director, you'll need to demonstrate your financial acumen. Brush up on key metrics like revenue, bookings, and account margins. Be ready to discuss how you've managed these in previous roles and how you can apply that knowledge to ensure profitability and growth.

✨Showcase Your Relationship Skills

This role is all about maintaining positive executive-level client relationships. Prepare examples of how you've built and nurtured client partnerships in the past. Think about specific challenges you faced and how you overcame them to keep clients happy and engaged.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to account management and delivery oversight. Practice articulating your thought process and decision-making strategies. This will show your ability to balance account planning with sales execution effectively.

✨Align with Their Values

Research OSF Digital's values and mission. During the interview, align your answers with their goals, especially around quality delivery and client satisfaction. This shows that you're not just a fit for the role but also for the company culture.

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