At a Glance
- Tasks: Deliver excellent customer service and maintain store presentation.
- Company: Join Oseyo, a vibrant Asian supermarket chain in the UK.
- Benefits: Enjoy employee discounts, a pension scheme, and mental health support.
- Other info: Flexible shifts and opportunities for growth in a dynamic environment.
- Why this job: Be part of a passionate team bringing Asian culture to life.
- Qualifications: Strong communication skills and a positive attitude are key.
'Oseyo' in Korean means 'Welcome', which is the message at the very core of our brand. Starting in 2015 with a small shop on Tottenham Court Road, Oseyo has been reinventing the Asian supermarket industry in the UK. Now with multiple stores across the UK and counting, we are committed to bringing the elegance and vibrance of Asia to our customers, with a focus on a high quality shopping experience and vast array of products. Oseyo boasts a logistic chain spanning across the globe to be able to bring the best ingredients right to customers, all of which is possible due to our dedicated teams who are passionate about our brand and what we do.
As a Shop Assistant at Oseyo, you will play a key role in delivering an excellent shopping experience for customers. You will support the day-to-day running of the store by providing friendly customer service, maintaining high standards of presentation, and assisting with stock and sales activities.
Starting salary: if you are aged 21 or above, your starting salary will be £12.85 per hour; if you are aged 20 or under, your starting salary will be £11.00 per hour.
Responsibilities
- Providing excellent service in every interaction with our customers, delivering great shopping experiences, and ensuring customer satisfaction at all times.
- Operating till transactions securely and accurately based on till operational procedures.
- Receiving, processing, and organising store deliveries which includes moving potentially heavy boxes up and down flights of stairs.
- Ensuring that products are displayed and replenished in line with the Company’s standards and the compliance with First-In-First-Out stock rotation system.
- Maintaining knowledge of store products to provide advice and recommendations to customers as needed.
- Assisting customers in locating desired items.
- Handling food products and ensuring food hygiene and safety standards are complied.
- Maintaining Health and Safety standards.
- General cleaning and maintenance of shop.
- Safely lift and move items weighing up to 23kg on a regular basis as part of stocking, merchandising, and inventory tasks in a fast-paced retail environment.
Requirements
- Minimum availability of three days (21 hours) per week.
- Availability for both morning and evening shifts.
- Previous retail, customer service, or hospitality experience is desirable but not essential.
- Strong communication and interpersonal skills.
- A positive attitude with a willingness to learn.
- Ability to work efficiently in a fast-paced environment.
- Good attention to detail and organisational skills.
- Reliable, punctual, and able to work as part of a team.
- Interest in Korean and Asian food products is an advantage.
- Korean, Chinese, Japanese or any other east or south east asian language skill is welcomed but not essential.
Benefits
Aside from working with fellow Oseyo team members (we think it’s a treat), you’ll also get:
- Employee discount at any of our stores.
- Company pension.
- Access to mental health support.
Shop assistant employer: Oseyo
At Oseyo, we pride ourselves on creating a welcoming and vibrant work environment that reflects our brand's core values. As a Shop Assistant, you'll not only enjoy competitive pay and employee discounts but also benefit from a supportive team culture that encourages personal growth and development. With access to mental health support and a commitment to high standards, Oseyo is an excellent employer for those looking to make a meaningful impact in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shop assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Oseyo, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Oseyo that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Oseyo will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Oseyo and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Oseyo
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Oseyo, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Oseyo!
