At a Glance
- Tasks: Deliver excellent customer service and maintain store presentation while assisting with stock activities.
- Company: Join Oseyo, a vibrant Asian supermarket chain redefining shopping experiences in the UK.
- Benefits: Enjoy employee discounts, a company pension, and access to mental health support.
- Other info: Flexible shifts available; perfect for students looking to gain experience in a fast-paced environment.
- Why this job: Be part of a passionate team bringing the elegance of Asia to customers every day.
- Qualifications: Strong communication skills and a positive attitude; retail experience is a plus but not essential.
'Oseyo' in Korean means 'Welcome', which is the message at the very core of our brand.
Starting in 2015 with a small shop on Tottenham Court Road, Oseyo has been reinventing the asian supermarket industry in the UK. Now with multiple stores across the UK and counting, we are committed to bringing the elegance and vibrance of Asia to our customers, with a focus on a high quality shopping experience and vast array of products. Oseyo boasts a logistic chain spanning across the globe to be able to bring the best ingredients right to customers, all of which is possible due to our dedicated teams who are passionate about our brand and what we do.
As a Shop Assistant at Oseyo, you will play a key role in delivering an excellent shopping experience for customers. You will support the day‑to‑day running of the store by providing friendly customer service, maintaining high standards of presentation, and assisting with stock and sales activities.
Starting salary: if you are aged 21 or above, your starting salary will be £12.85 per hour; if you are aged 20 or under, your starting salary will be £11.00 per hour.
Please select only one store to apply as we do not accept applications for multiple locations.
Responsibilities
- Providing excellent service in every interaction with our customers, delivering great shopping experiences, and ensuring customer satisfaction at all times.
- Operating till transaction securely and accurately based on till operational procedures.
- Receiving, processing, and organising store deliveries which includes moving potentially heavy boxes up and down flights of stairs.
- Ensuring that products are displayed and replenished in line with the Company’s standards and the compliance with First-In-First-Out stock rotation system.
- Maintaining knowledge of store products to provide advice and recommendations to customers as needed.
- Assisting customers in locating desired items.
- Handling food products and ensuring food hygiene and safety standards are complied.
- Maintaining Health and Safety standards.
- General cleaning and maintenance of shop.
- Safely lift and move items weighing up to 23kg on a regular basis as part of stocking, merchandising, and inventory tasks in a fast‑paced retail environment.
Requirements
- To meet the operational requirements of this role, you are expected to maintain availability to work both morning and evening shifts across at least five days each week.
- Previous retail, customer service, or hospitality experience is desirable but not essential.
- Strong communication and interpersonal skills.
- A positive attitude with a willingness to learn.
- Ability to work efficiently in a fast‑paced environment.
- Good attention to detail and organisational skills.
- Reliable, punctual, and able to work as part of a team.
- Interest in Korean and Asian food products is an advantage.
- Korean, Chinese, Japanese or any other east or south east asian language skill is welcomed but not essential.
Benefits
Aside from working with fellow Oseyo team members (we think it’s a treat), you’ll also get:
- Employee discount at any of our stores.
- Company pension.
- Access to mental health support.
Shop Assistant in Cambourne employer: Oseyo
At Oseyo, we pride ourselves on creating a welcoming and vibrant work environment that reflects our brand's core values. As a Shop Assistant, you'll not only enjoy competitive pay and employee discounts but also benefit from a supportive team culture that encourages personal growth and development. With access to mental health support and a commitment to high standards, Oseyo is an excellent employer for those looking to make a meaningful impact in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Cambourne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Oseyo, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Oseyo!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Oseyo, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Oseyo and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Oseyo that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Oseyo
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
