Regional Sales Manager in North Shields

We are committed to bringing passion and customer focus to the business. The Regional Sales Manager is responsible for a mixture of business development activities, developing new profitable prospects and managing key relationships with existing customer accounts. Delivering revenue and growth targets from EMEA or APAC customers in existing and emerging markets. Implementing sales plans, working to agreed targets as well as managing key accounts and established customers to defend revenue and grow wallet share. Develop and implement effective selling/negotiating tactics to secure orders. This role provides the opportunity to drive growth through the introduction of game-changing products and services focused on pressure safety in the Pharmaceutical process, Chemical process, Power Generation, or other industries centred on processing. This role is ideal for someone who has a track record of success in sales and business development. This position will report to our Divisional Segment Manager and will work with a team of like-minded and driven individuals. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence.

Key Job Responsibilities

• Work with the Process sales team on shared projects and strategy to deliver shared annual revenue and profit targets.
• Act as main point of contact for a portfolio of customers (both UK and international), liaising internally with other departments to ensure requests are fulfilled in a timely manner.
• Develop strong relationships with existing key accounts and portfolio of customers to maximise product portfolio, defend historic revenue and capture new opportunities.
• Offer a source of technical knowledge to clients both remotely and face to face.
• Lead cost analysis, quotation submissions and pricing negotiations.
• Use business development techniques and market intelligence to identify and engage new customers in target markets.
• Monitor customer account and sales performance to report on activity, KPIs and trends on a timely basis.
• Gather and share market intelligence data with Sales and Marketing teams, assist in developing go-to-market, value propositions and market reach tactics to exceed customers’ latent needs.
• Manage client relationships to deliver excellent customer service and maintain high levels of satisfaction.
• Maintain an awareness of external factors which could impact the Company’s commercial activities.
• Work collaboratively with other departments to achieve growth.
• Represent the Company externally at Trade Shows, Conferences, etc., to enhance and strengthen our profile within the industry.
• Maintain shared files, folders and databases and CRM software.
• Directly supervise all rep agency sales personnel.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Actively target new potential businesses and accounts, as well as increase share of wallet with developing accounts.
• Promote a professional public image for the company.
• Develop, build and work with the Market Reach teams to drive sales in the Segment.
• Work with the Engineering group to develop and introduce new products that meet segment customer needs.
• Work with Marketing Intelligence to develop and introduce new services that meet segment customer needs.
• Work with Brand Communications to create segment specific literature, training media, and a web-based platform that supports field sales and key account efforts in the segment market.
• Develop and maintain a full understanding of the Company’s Quality policy as it relates to meeting customer needs, expectations and certification / standards.
• Prepare KPI reporting and balanced score card to drive the segment.
• Understand segment customer wants and needs, how they do business, their core applications and the OsecoElfab relevant solution.
• Gather, analyse, and report on market information regarding market trends, competitive strategies/actions, innovations, and other business conditions that impact the Segment.

This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs.

Knowledge, Skills And Abilities

• Positive and enthusiastic with effective interpersonal skills with the ability to influence others.
• Able to work effectively within a team environment and present comfortably at all levels.
• Makes presentations and undertakes public speaking with skill and confidence.
• Responds quickly to the needs of an audience and to their reactions and feedback.
• Projects credibility.
• Focuses on customer needs and satisfaction.
• Ability to manage multiple tasks and prioritise workflow.
• Excellent organizational skills and ability to deliver projects on time.
• Excellent numerical and analytical skills.
• Prepared to travel within the UK and Internationally depending on customer portfolio with some experience desirable.
• Appetite for continuous learning/improvement.
• Clear, articulate communication skills both oral and written.
• Good knowledge of MS Office Excel/Word/PowerPoint/Outlook.
• Experienced working within consultative selling and value-add sales environments.
• Able to demonstrate the ability to establish and maintain long term positive relationships.
• Experience of direct sales and implementing effective tactics to achieve demonstrable market penetration and revenue growth.
• Experience of supporting the growth of sales pipeline and closing high value opportunities.
• Ability to lead contracts, facilitating win-win negotiations with customers and indirect market-reach channels.
• Experience preparing Sales reports and providing sales analysis to Divisional Manager.
• Experience using a CRM platform such as Salesforce and business systems such as D365, SAP, Epicor, Oracle, etc.

Education & Certification Qualifications

• Bachelor’s in Engineering, sales/marketing, or technical background combined with marketing experience, or Three years Sales and Marketing experience at a manager level.
• Ability to travel 50‑80% as needed.
• Preferred; Five to Seven (5‑7) years of experience in sales, or market/product management in a global organization.