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- Tasks: Shape and deliver service models for enterprise clients undergoing transformation.
- Company: Leading tech consultancy with a focus on innovation and collaboration.
- Benefits: Competitive daily rate, remote work flexibility, and potential for permanent role.
- Why this job: Make a real impact in shaping service architecture for major clients.
- Qualifications: 10+ years in Service Management with strong consulting experience.
- Other info: Join a diverse team committed to equal opportunities and career growth.
Service Architect | £600-£700 p/day (IIR35) | Remote (occasional visits to client) | 6-12 months | Consultancy background
A huge tech consultancy is seeking an experienced Service Architect to help shape, design, and deliver service models for enterprise clients undergoing complex transformation. This is a contract role with the possibility to convert to permanent.
Key Responsibilities
- Define, design, and implement client operating models and service-specific solutions
- Conduct structured service assessments, including ITSM maturity and MSP contractual compliance
- Capture operational requirements and trace them through design, build, and transition phases
- Develop operational governance frameworks (reporting, compliance, risk, communication, skills)
- Lead organisational design and transformation initiatives
- Evolve and promote the consultancy’s service offerings
- Contribute to pre-sales conversations (not drafting but supporting proposals)
- Confidence to engage in technical discussions and influence stakeholders
- Ability to articulate complex models clearly for different audiences (CTO level to ops engineers)
Qualifications & Experience
- 10+ years in Service Management, with a strong consulting/advisory background or senior stakeholder experience
- ITIL certification preferable (hands-on expertise more important)
- Experience with Enterprise Architecture frameworks (e.g. TOGAF); certification advantageous
- Proven application of Service Architecture concepts in technical contexts (e.g. cloud migration, observability tools integration)
- Broad understanding of modern technology environments (Cloud, AI infrastructure, traditional stacks)
Candidates will be required to go through background checks before commencing contract.
Must be eligible to live and work in the specified work location.
EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
If this sounds like you, apply now!
Service Architect | £600-£700 p/day (IIR35) | Remote (occasional visits to client) | 6-12 months | Consultancy background
Service Architect employer: Oscar
Contact Detail:
Oscar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Architect role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in Service Management and consulting. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you've applied Service Architecture concepts in real-world scenarios. Practice articulating complex ideas clearly, as you’ll need to impress everyone from CTOs to ops engineers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Architect role. Highlight your experience in service management and consultancy, and don’t forget to mention any relevant ITIL or Enterprise Architecture frameworks you’ve worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've defined and implemented service models, and how you can contribute to our consultancy’s offerings.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills and experience with modern technology environments. Talk about your hands-on expertise with cloud migration or observability tools integration to really stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Oscar
✨Know Your Service Architecture Inside Out
Make sure you’re well-versed in the principles of Service Architecture, especially in relation to cloud migration and observability tools. Brush up on your ITIL knowledge too, as it’s likely to come up during discussions.
✨Prepare for Technical Discussions
Since you'll be engaging with stakeholders from CTOs to ops engineers, practice articulating complex models clearly. Use examples from your past experiences to demonstrate how you've successfully influenced decisions in similar contexts.
✨Showcase Your Consultancy Experience
Highlight your consultancy background by preparing specific examples of how you've defined and implemented client operating models. Be ready to discuss your role in service assessments and how you’ve contributed to organisational design initiatives.
✨Engage in Pre-Sales Conversations
Even though you won’t be drafting proposals, show your enthusiasm for supporting pre-sales conversations. Think about how you can contribute to the consultancy’s service offerings and be prepared to discuss this during the interview.