At a Glance
- Tasks: Shape and deliver service models for enterprise clients in a dynamic consultancy environment.
- Company: Leading tech consultancy with a focus on innovation and transformation.
- Benefits: Competitive daily rate, remote work flexibility, and potential for permanent role.
- Why this job: Make a real impact on complex transformations and evolve cutting-edge service offerings.
- Qualifications: 10+ years in Service Management with strong consulting experience; ITIL certification preferred.
- Other info: Join a diverse team committed to equal opportunities and professional growth.
The predicted salary is between 43200 - 50400 £ per year.
Service Architect | £600-£700 p/day (IIR35) | Remote (occasional visits to client) | 6-12 months | Consultancy background
A huge tech consultancy is seeking an experienced Service Architect to help shape, design, and deliver service models for enterprise clients undergoing complex transformation. This is a contract role with the possibility to convert to permanent.
Key Responsibilities
- Define, design, and implement client operating models and service-specific solutions
- Conduct structured service assessments, including ITSM maturity and MSP contractual compliance
- Capture operational requirements and trace them through design, build, and transition phases
- Develop operational governance frameworks (reporting, compliance, risk, communication, skills)
- Lead organisational design and transformation initiatives
- Evolve and promote the consultancy’s service offerings
- Contribute to pre-sales conversations (not drafting but supporting proposals)
- Confidence to engage in technical discussions and influence stakeholders
- Ability to articulate complex models clearly for different audiences (CTO level to ops engineers)
Qualifications & Experience
- 10+ years in Service Management, with a strong consulting/advisory background or senior stakeholder experience
- ITIL certification preferable (hands-on expertise more important)
- Experience with Enterprise Architecture frameworks (e.g. TOGAF); certification advantageous
- Proven application of Service Architecture concepts in technical contexts (e.g. cloud migration, observability tools integration)
- Broad understanding of modern technology environments (Cloud, AI infrastructure, traditional stacks)
Candidates will be required to go through background checks before commencing contract.
Must be eligible to live and work in the specified work location.
EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
If this sounds like you, apply now!
Service Architect | £600-£700 p/day (IIR35) | Remote (occasional visits to client) | 6-12 months | Consultancy background
Service Architect employer: Oscar
Contact Detail:
Oscar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the consultancy world and let them know you're on the lookout for Service Architect roles. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in Service Management and consulting. Join relevant groups and engage in discussions to get noticed by potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of ITIL, Enterprise Architecture frameworks, and service-specific solutions. Be ready to discuss how you've tackled complex transformations in the past and how you can bring that expertise to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Service Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Architect role. Highlight your experience in service management and consultancy, and don’t forget to mention any relevant ITIL or Enterprise Architecture frameworks you’ve worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience with complex transformations and how you can contribute to shaping service models for enterprise clients.
Showcase Your Technical Skills: Don’t shy away from showcasing your technical skills in your application. Mention specific projects where you’ve applied Service Architecture concepts, especially in areas like cloud migration or observability tools integration.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Oscar
✨Know Your Service Architecture Inside Out
Make sure you’re well-versed in the principles of Service Architecture, especially in relation to cloud migration and observability tools. Brush up on your ITIL knowledge too, as it’s likely to come up during discussions.
✨Prepare for Technical Discussions
Since you'll be engaging with stakeholders from CTOs to ops engineers, practice articulating complex models clearly. Use examples from your past experiences to demonstrate how you've successfully influenced decisions in similar contexts.
✨Understand the Consultancy's Offerings
Research the consultancy’s current service offerings and think about how you can contribute to evolving them. Be ready to discuss how your experience aligns with their goals and how you can add value.
✨Showcase Your Stakeholder Engagement Skills
Prepare to share specific examples of how you've led organisational design and transformation initiatives. Highlight your ability to conduct structured service assessments and how you’ve ensured compliance in previous roles.