Title: Data Consultant Location: Hertford (Hybrid, 2 days per week on-site) Software, Business Intelligence & Technology I'm currently working with a specialist software and Business Intelligence organisation that is looking to hire a Data Consultant to join its team in Hertford. This is a varied technical role combining customer support, consultancy, Business Intelligence, reporting and software development . You'll work primarily with a European customer base, helping customers troubleshoot technical issues, configure software and deliver BI and reporting solutions. You'll have the opportunity to take ownership of projects from requirements gathering and design through to development, testing, documentation and deployment. Alongside this, you'll provide technical support, deliver customer training and produce technical documentation and guidance. You'll also have exposure to pre-sales activity, technical demonstrations and industry events, with some travel required, including limited international travel. Provide courteous and prompt technical support to customers across the European customer base. Assist customers with software installations and configurations across Windows and Linux platforms. Troubleshoot issues involving operating systems, relational databases, database connectivity, networks and web applications. Manage the full lifecycle of Business Intelligence and reporting projects, from requirements gathering and design through to development, testing, documentation and deployment. Develop reports using Business Intelligence and reporting technologies. Prepare and deliver customer training sessions. Develop training materials, technical documentation and quick reference guides. Provide technical support to sales representatives, including pre-sales assistance and technical demonstrations. Work collaboratively with colleagues across different regions during induction and ongoing training. Attend trade organisation events to support product promotion and sales activity. Travel when required, including limited international travel. 5+ years' experience in a similar technical support, consultancy or software-focused role. ~ Strong knowledge of Windows and/or Linux operating systems. ~ Proven troubleshooting experience across operating systems, relational databases and database connectivity. ~ Good understanding of relational databases and data dictionary concepts, including tables, indexes and keys. ~ Experience developing reports using a Business Intelligence tool such as Power BI, Tableau, QlikView, BusinessObjects or similar. ~ Background in software development. ~ Good understanding of Internet applications, particularly web browsers and HTML. ~ Relevant degree, preferably Computer Science. Broader experience troubleshooting computer networks, RDBMS and operating system issues. Experience delivering technical training or customer-facing demonstrations. Experience with additional Business Intelligence or reporting platforms. Willingness to work flexible hours during induction and training periods to accommodate international teams. Up to £50,000 (depending on experience) Hybrid working with 2 days per week in office Varied role combining technical support, consultancy, BI, reporting and software development. Opportunity to manage BI and reporting projects through their full lifecycle. Exposure to customer training, pre-sales and technical demonstrations. Some travel opportunities, including limited international travel. Ongoing training and development across new technologies.
BI Consultant/Data Analyst in Hertford employer: Oscar
Join a dynamic and innovative software and Business Intelligence organisation in Hertford, where you'll thrive in a hybrid work environment that promotes flexibility and collaboration. As a Data Consultant, you'll enjoy a varied role with opportunities for professional growth, including managing projects from inception to deployment and engaging with a European customer base. The company fosters a supportive culture that values continuous learning and offers exposure to exciting industry events, making it an excellent employer for those seeking meaningful and rewarding work.
