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- Tasks: Nurture client relationships and drive outstanding results as a Customer Success Executive.
- Company: Join a fast-growing team with a customer-focused culture.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Why this job: Make a real impact on clients' success and be their champion.
- Qualifications: Energetic, personable, and results-driven individuals are encouraged to apply.
- Other info: Must have own transport; opportunity to set new industry standards.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Customer Success Executive / Account Manager
Join our fast‑growing team as a Customer Success Executive / Account Manager, where your passion for nurturing client relationships and driving outstanding results is key.
In this dynamic role, you’ll be the primary contact for our valued customers:
- guiding them through their onboarding journey
- ensuring they receive maximum benefit from our innovative products and services
- proactively address needs, solve challenges, and champion our clients’ voices within the organization.
- building long‑term partnerships, conducting regular success reviews, and collaborating with internal teams to deliver seamless support.
- gathering feedback, recommending strategic solutions, and helping clients unlock new ways to succeed—making a real impact on their business outcomes.
- collaborating culture, rewarding career development, and the opportunity to be part of something truly customer‑focused.
- energetic, personable, results‑driven approach… we want to hear from you.
On‑site / Must have own transport
Base Pay Range
£36,000.00 – £36,000.00 (3 days ago) / $40,000.00 – $45,000.00 (1 week ago)
Location
Slough, England, United Kingdom
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Customer Service, Business Development, Product Management
Industries
Software Development and IT System Custom Software Development
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Customer Success Executive employer: Oscar
Contact Detail:
Oscar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Understand their customer success strategies and think about how you can contribute to their goals.
✨Tip Number 3
Showcase your passion for customer success during interviews. Share stories of how you've turned challenges into opportunities for clients—this will resonate with our focus on nurturing relationships.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for nurturing client relationships shine through. We want to see how your passion aligns with our mission to drive outstanding results for our customers.
Tailor Your Experience: Make sure to highlight relevant experiences that showcase your ability to guide clients through their onboarding journey. We love seeing examples of how you've proactively addressed customer needs and solved challenges in the past.
Be Personable: Since this role is all about building long-term partnerships, don’t hesitate to let your personality come through in your writing. We’re looking for someone energetic and personable, so make sure we get a sense of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to help us set new industry standards for customer success.
How to prepare for a job interview at Oscar
✨Know Your Customers
Before the interview, research the company’s customer base and their needs. Understand how the company’s products and services can benefit clients. This will help you demonstrate your ability to nurture relationships and drive results during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively addressed client challenges in the past. Highlight specific situations where you turned a difficult scenario into a success story. This will show your potential employer that you can champion their clients’ voices effectively.
✨Emphasise Collaboration
Since the role involves working with internal teams, be ready to discuss your experience in collaborating with others. Share instances where teamwork led to successful outcomes for clients, showcasing your ability to deliver seamless support.
✨Be Energetic and Personable
Your personality matters! Practice conveying your energy and passion for customer success. Use positive body language and engage with your interviewer to reflect the personable nature they’re looking for in a Customer Success Executive.
