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- Tasks: Support vulnerable households in temporary accommodation with housing advice and tenancy management.
- Company: Join a well-established Housing Service dedicated to helping families and individuals in need.
- Benefits: Enjoy hybrid working options, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a community-focused team that values your input and supports personal growth.
- Qualifications: Experience in housing management and a full UK driving license are essential.
- Other info: This is a temporary role until the end of November 2025, with flexible working arrangements.
Temporary Accommodation Officer
Temp Contract – Until End of November
Based in Bristol – Hybrid Working (Office, Remote & Community-Based)
£16.45 PAYE OR £20.78 Umbrella
Are you an experienced housing professional with a passion for supporting vulnerable households? We’re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio.
Vacancy Brief:
- Full-time, Monday to Friday, 37.5 hours per week
- Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella.
- Temp contract running until the end of November 2025
- Based 2–3 days in the office, with some remote working available
- Remainder of the week will involve property visits across the community
- Focus areas include Voids, Lettings, Income Management and ASB
- Strong lettings admin and tenancy sign-up experience is highly desirable
- Must have a full UK driving license and access to a vehicle
- Enhanced DBS (Child & Adult Workforce) required
Key Responsibilities:
- Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework
- Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination
- Ensure effective communication with clients, internal departments, and external partners
- Support sustainable move-ons from temporary accommodation by providing tailored housing options advice
- Maintain accurate case files, contribute to service improvements and help meet team KPIs
- Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city
Ideal Candidate Profile:
- Background in housing management, lettings, or tenancy sustainment
- Experience in handling ASB, income recovery, voids and property compliance
- Strong administrative skills, particularly around tenancy sign-ups and property onboarding
- Comfortable working independently in the community
- A proactive, organised team player with a commitment to customer-focused service delivery
If you’re available to start quickly and bring experience in housing management or temporary accommodation services — we’d love to hear from you.
Temporary Accommodation Officer - Bristol employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer - Bristol
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Bristol. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews and show that you're committed to supporting vulnerable households.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in temporary accommodation. Attend local housing events or join relevant online forums to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for the interview by practising responses to common questions related to housing management and tenancy support. Be ready to share specific examples from your past experiences that highlight your skills in lettings administration and casework.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage caseloads and maintain accurate records. Highlight any tools or systems you've used to streamline processes, as this will demonstrate your ability to contribute to service improvements effectively.
We think you need these skills to ace Temporary Accommodation Officer - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, lettings, and tenancy support. Use specific examples that demonstrate your skills in managing caseloads and delivering housing advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable households. Mention your understanding of the role's responsibilities and how your background aligns with the needs of the Temporary Accommodation Officer position.
Highlight Relevant Skills: In your application, emphasise your strong administrative skills, experience with ASB, income recovery, and property compliance. Make it clear how these skills will contribute to the success of the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Show Your Passion for Housing
Make sure to express your genuine interest in supporting vulnerable households. Share any personal experiences or motivations that drive your passion for housing management and how you can make a difference in the community.
✨Highlight Relevant Experience
Prepare to discuss your background in housing management, lettings, or tenancy sustainment. Be ready to provide specific examples of your experience with ASB, income recovery, and property compliance, as these are key areas for the role.
✨Demonstrate Strong Administrative Skills
Since strong administrative skills are highly desirable, be prepared to talk about your experience with tenancy sign-ups and property onboarding. Mention any tools or systems you’ve used to manage case files effectively.
✨Emphasise Flexibility and Teamwork
This role requires working independently and as part of a team. Share examples of how you've successfully collaborated with others while also managing your own caseload. Highlight your ability to adapt to different situations in a community-based setting.
