At a Glance
- Tasks: Support vulnerable households in temporary accommodation with housing advice and tenancy management.
- Company: Join a well-established Housing Service dedicated to helping families and individuals in need.
- Benefits: Enjoy hybrid working options, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a community-focused team that values your input and supports personal growth.
- Qualifications: Experience in housing management and a full UK driving license are essential.
- Other info: This is a temporary contract until the end of November 2025, with flexible working arrangements.
Temporary Accommodation Officer
Temp Contract Until End of November
Based in Bristol
Hybrid Working (Office, Remote & Community-Based)
Pay Rate: £16.45 PAYE or £20.78 Umbrella
Are you an experienced housing professional with a passion for supporting vulnerable households?
Client Snapshot: We are working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio.
Vacancy Brief:
- Full-time, Monday to Friday, 37.5 hours per week
- Temp contract running until the end of November 2025
- Based 2-3 days in the office, with some remote working available
- Remainder of the week will involve property visits across the community
- Focus areas include Voids, Lettings, Income Management and ASB
- Strong lettings admin and tenancy sign-up experience is highly desirable
- Must have a full UK driving license and access to a vehicle
- Enhanced DBS (Child & Adult Workforce) required
Key Responsibilities:
- Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework
- Deliver housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination
- Ensure effective communication with clients, internal departments, and external partners
- Support sustainable move-ons from temporary accommodation by providing tailored housing options advice
- Maintain accurate case files, contribute to service improvements and help meet team KPIs
- Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city
Ideal Candidate Profile:
- Background in housing management, lettings, or tenancy sustainment
- Experience in handling ASB, income recovery, voids and property compliance
- Strong administrative skills, particularly around tenancy sign-ups and property onboarding
- Comfortable working independently in the community
- A proactive, organised team player with a commitment to customer-focused service delivery
If you are available to start quickly and bring experience in housing management or temporary accommodation services we would love to hear from you.
Temporary Accommodation Officer - Bristol employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer - Bristol
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Bristol. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews and show that you're genuinely invested in the community.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in temporary accommodation. Attend local housing events or join relevant online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with lettings administration and tenancy support in detail. Be ready to share specific examples of how you've successfully managed caseloads or resolved issues related to ASB or income recovery, as these are key aspects of the role.
✨Tip Number 4
Showcase your organisational skills by preparing a plan for how you would manage your time between office work, remote tasks, and community visits. This will highlight your proactive approach and ability to work independently, which is crucial for this position.
We think you need these skills to ace Temporary Accommodation Officer - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, lettings, and tenancy support. Use specific examples that demonstrate your skills in managing caseloads and providing housing advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable households. Mention your understanding of the role's responsibilities and how your background aligns with the needs of the Temporary Accommodation Officer position.
Highlight Key Skills: Emphasise your strong administrative skills, particularly in tenancy sign-ups and property onboarding. Mention any experience you have with ASB, income recovery, and void management to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Show Your Passion for Housing
Make sure to express your genuine interest in supporting vulnerable households during the interview. Share any relevant experiences that highlight your commitment to helping others, as this role is all about making a positive impact in the community.
✨Demonstrate Your Administrative Skills
Since strong administrative skills are highly desirable for this position, be prepared to discuss your experience with lettings administration and tenancy sign-ups. Bring examples of how you've successfully managed paperwork and processes in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding ASB, income recovery, and voids. Think of specific situations you've encountered in the past and how you handled them, showcasing your proactive approach and organisational skills.
✨Highlight Your Community Engagement
As this role involves property visits across the community, emphasise your comfort and experience working independently in various settings. Discuss any previous roles where you engaged with the community or worked directly with clients to demonstrate your adaptability and customer-focused service delivery.