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- Tasks: Deliver high-quality repairs and maintenance across residential properties.
- Company: Community-focused organisation in Stoke-on-Trent.
- Benefits: Competitive salary, 24 days leave, health care, and no weekend work.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in supported housing while developing your skills.
- Qualifications: 3 years' experience in housing maintenance and relevant trade qualification.
Location: Stoke-on-Trent (and other sites as required)
Salary: £26,545.50 per annum
Contract: Permanent vacancy
Hours: Full Time – 35 hours per week (Monday to Friday, 9:00am – 4:30pm)
DBS: DBS and satisfactory reference checks required
Reporting to: Restart Property Services Manager
We are seeking a skilled and reliable Repairs and Maintenance Worker to join a supported housing and community-focused organisation in Stoke-on-Trent. This role involves delivering high-quality repairs, maintenance, and property upkeep across multiple residential settings.
The Role
You will be responsible for ensuring properties are maintained to a safe, clean, and high standard through responsive repairs, planned maintenance support, and general upkeep duties. You will work collaboratively with internal teams and service users within supported housing environments.
Key Responsibilities
- Carry out minor repairs, maintenance, and decoration works across multiple properties
- Assist with furniture deliveries, installations, and property set-ups
- Ensure all repairs are completed safely, efficiently, and to required standards
- Maintain accurate records of all work completed, ensuring compliance with internal systems
- Check and account for tools, equipment, and materials to maintain security
- Report hazards, defects, and near misses in line with health and safety procedures
- Support ordering and use of materials in line with maintenance schedules
- Work alongside staff, clients, and volunteers within development programmes
- Complete timesheets, expenses, and health & safety documentation accurately
- Support the ongoing improvement of property standards across the portfolio
- Attend team meetings, supervision, and training sessions as required
- Adhere to all organisational policies and procedures
- Undertake additional duties as required by the management team
About You
- Minimum 3 years’ experience in housing maintenance or reactive repairs
- NVQ Level 2 (or equivalent) in a relevant trade discipline
- Blue CSCS card (Level 2 or above)
- Strong knowledge of Health & Safety in the workplace
- Experience working in social housing or supported housing environments
- Ability to diagnose, prioritise, and complete repair work to a high standard
- Competent in completing documentation and basic IT tasks (Word, Excel, Outlook)
- Full UK driving license and access to own transport is essential – you will be given access to the organisations own van(s).
Personal Qualities
- Strong customer service focus with attention to quality
- Positive, professional, and reliable approach to work
- Organised and able to manage workload effectively
- Able to work independently and within a team
- Respectful of confidentiality and safeguarding requirements
- Non-judgemental approach when working with vulnerable individuals
- Flexible, proactive, and solutions-focused attitude
Staff Benefits
- Group Life Insurance
- Health Care & Cash Plan (Medicash)
- Salary sacrifice pension scheme
- NHS staff support & counselling service
- 24 days annual leave + Bank Holidays
- Additional day off for your birthday
- No weekend working
- Enhanced maternity/paternity pay
- Staff wellbeing programme and discounts
- Learning & development opportunities
Repairs and Maintenance Worker employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Maintenance Worker
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work, bring it along to interviews. It’s a great way to demonstrate your experience and the quality of your repairs and maintenance work.
✨Tip Number 3
Be prepared for practical tests! Many maintenance roles will require you to showcase your skills on the spot. Brush up on your repair techniques and be ready to impress.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you’re serious about joining our team in Stoke-on-Trent.
We think you need these skills to ace Repairs and Maintenance Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing maintenance and repairs. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications and past work!
Show Off Your Soft Skills: While technical skills are crucial, we also value personal qualities like customer service focus and a positive attitude. Share examples of how you've worked well with others or tackled challenges in a team setting.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills related to repairs and maintenance. Be ready to discuss your experience with minor repairs, property upkeep, and any relevant qualifications like your NVQ Level 2. This will show that you’re not just a good talker but also have the hands-on skills needed for the job.
✨Show Your Customer Service Skills
Since this role involves working with service users in supported housing, it’s crucial to demonstrate your strong customer service focus. Think of examples where you've gone above and beyond to help someone or resolved a tricky situation. This will highlight your positive and professional approach.
✨Be Prepared for Health & Safety Questions
Given the importance of health and safety in this role, be ready to discuss your knowledge and experience in this area. Familiarise yourself with common health and safety procedures and think about how you’ve applied them in past roles. This will show that you take safety seriously and can maintain high standards.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the team you'll be working with. Inquire about their maintenance schedules or how they support staff development. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.