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- Tasks: Manage repairs and maintenance for residential properties, ensuring high-quality service delivery.
- Company: Established housing provider focused on safe, well-maintained homes.
- Benefits: Competitive pay, sociable hours, and potential for permanent position.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and comfortable.
- Qualifications: Experience in property maintenance and strong communication skills required.
- Other info: Full-time role with opportunities for career growth in a supportive environment.
The predicted salary is between 27360 - 33600 £ per year.
Repairs, Maintenance & Void Works Officer
Housing Provider – Supported Living & General Needs
£17.00 Umbrella / £13.16 PAYE
Birmingham
Full Time
Sociable working hours
Are you a detail-oriented professional with a strong understanding of property maintenance and repairs?
Client Snapshot: An exciting opportunity has become available with my client, a well-established housing provider delivering a range of supported housing and general needs accommodation across the Midlands. The organisation prides itself on providing safe, well-maintained homes and ensuring an excellent service for residents.
Vacancy Brief:
- The vacancy is for a Repairs, Maintenance & Void Works Officer on an initial five-month interim contract, with the potential to go permanent.
- This is a full-time, office-based position, working Monday to Friday, 9am – 5pm (37.5 hours per week).
- Pay rate: £13.16 per hour (PAYE) or £17.00 per hour (Umbrella).
- The role will be subject to an Enhanced DBS Check covering both the Child and Adult workforce.
- Candidates must hold a full UK driver’s license and have access to a vehicle.
- Mileage will be reimbursed at £0.45p per mile for any work-related travel (occasional travel required).
- Based in Birmingham and covering nearby properties.
Role Overview: As a Repairs, Maintenance & Void Works Officer, you will support the delivery of responsive repairs, planned maintenance, and void property works across residential and commercial housing stock. Working closely with contractors, residents, and colleagues, you will ensure all works are delivered safely, efficiently, and to a high standard.
Key Responsibilities:
- Manage and administer the day-to-day repairs, maintenance, and voids processes, ensuring high-quality service delivery.
- Conduct property inspections, surveys, and post-works checks, producing accurate reports and costed specifications.
- Prepare and raise works orders, ensuring jobs are completed within agreed KPI timescales.
- Support the procurement and performance monitoring of contractors and consultants.
- Liaise with residents, frontline staff, and contractors to ensure clear communication and access arrangements.
- Ensure all works are compliant with health and safety, fire safety, and other statutory requirements.
- Assist with the handover and setup of new properties, including compiling O&M manuals and user guides.
- Manage and maintain accurate data using housing and property IT systems.
- Support the voids process, ensuring properties are re-let quickly and to the required safety and quality standards.
- Participate in audits, inspections, and compliance monitoring to uphold safety-first culture and high service standards.
- Provide administrative support for insurance claims, regulatory submissions, and reporting requirements.
Ideal Candidate: You’ll have previous experience in housing repairs, maintenance, or voids management and the ability to balance both office and field-based responsibilities. Strong communication, organisation, and IT skills are essential, along with a sound understanding of contractor management and building safety compliance.
Repairs and Maintenance Officer employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Maintenance Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think of examples from your past experience that align with their mission. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Repairs and Maintenance Officer role! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace Repairs and Maintenance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs and Maintenance Officer role. Highlight your experience in property maintenance and repairs, and don’t forget to mention any relevant qualifications or certifications that make you stand out!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting housing and how your skills align with our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves liaising with residents and contractors, it's crucial to demonstrate your strong communication skills. Use examples from your past experiences to show how you've effectively managed relationships and resolved issues.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people here at StudySmarter!
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and repairs. Familiarise yourself with common issues in housing, as well as the relevant health and safety regulations. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in repairs and maintenance. Think about times when you successfully managed a project or resolved a tricky issue. This will help you demonstrate your problem-solving skills and ability to deliver high-quality service.
✨Communication is Key
Since you'll be liaising with residents, contractors, and colleagues, practice how you communicate your ideas clearly and effectively. You might even want to role-play some scenarios with a friend to get comfortable discussing access arrangements or explaining technical details.
✨Be Ready for Questions
Anticipate questions related to contractor management and compliance. Prepare to discuss how you would handle various situations, such as ensuring works are completed within KPI timescales or managing data using IT systems. This will show that you're proactive and ready to tackle the challenges of the role.
