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- Tasks: Support older residents with high-quality housing management and ensure their wellbeing.
- Company: Established social housing provider dedicated to community support.
- Benefits: Competitive pay, potential for permanent role, and valuable experience in housing management.
- Why this job: Make a real difference in the lives of older residents while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Opportunity for growth and stability in a supportive environment.
The predicted salary is between 33280 - 49920 £ per year.
Housing Management Co-ordinator – Over 55s Service
Location: Harlow, Essex | Pay Rate: £16.00 PAYE per hour | Full Time | Mon–Fri (9am–5pm) | Temp to Perm
Are you an experienced Housing Management professional? Do you enjoy working with older residents and delivering high-quality housing services? My client, a well-established social housing provider, is seeking an experienced Housing Management Co-ordinator to support an Over 55s housing service in Harlow, Essex. This is a full-time interim role initially until end of April 2026, with a strong view to extension and the potential to transition to a permanent position.
Vacancy Brief- Role: Housing Management Co-ordinator
- Service: Over 55s Housing
- Pay Rate: £16.00 per hour PAYE
- Contract: Interim until April 2026 (with extension / temp-to-perm potential)
- Hours: Full time – Monday to Friday, 9am–5pm
- Location: Harlow, Essex
- Working Pattern: Office / scheme-based
- Compliance: DBS required (level dependent on service)
- Act as the main point of contact for residents, providing high-quality housing management support.
- Report and monitor repairs and maintenance issues, liaising with contractors to ensure timely resolution.
- Carry out defect checks, property inspections, and ensure buildings remain safe, secure, and compliant.
- Make regular welfare calls to residents and respond to customer queries in a professional and supportive manner.
- Manage rent accounts, including monitoring arrears and supporting income recovery processes.
- Ensure the scheme complies with health & safety requirements, including routine checks and record keeping.
- Prepare and distribute weekly resident newsletters and coordinate communication within the scheme.
- Organise and facilitate resident meetings, promoting engagement and community involvement.
- Maintain accurate housing management records and update internal systems in line with policies and procedures.
- Work collaboratively with internal teams and external partners to ensure excellent service delivery.
- Proven experience in housing management, ideally within supported housing, sheltered housing, or older persons services.
- Strong understanding of repairs reporting, rent management, tenancy compliance, and health & safety.
- Excellent communication skills, with the ability to engage confidently and sensitively with older residents.
- Organised, proactive, and able to manage a varied workload independently.
- Comfortable producing written communications such as newsletters and resident updates.
- Confident using housing management systems and standard IT packages.
This role provides valuable experience within an older persons housing service, strengthening skills across:
- Housing & scheme management
- Resident engagement & wellbeing
- Repairs, defects & compliance
- Rent management & arrears
- Health & safety oversight
With genuine potential to extend or move into a permanent role, this is an excellent opportunity for an experienced housing professional seeking stability and progression.
Housing Management Worker in Essex employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing management sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a position.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values, especially when it comes to working with older residents. Tailor your responses to show how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in housing management and how you can contribute to the Over 55s service.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Management Worker in Essex
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Co-ordinator role. Highlight your experience with older residents and any relevant housing management skills that match the job description.
Showcase Your Communication Skills: Since you'll be engaging with older residents, it's crucial to demonstrate your excellent communication abilities. Use clear and friendly language in your written application to reflect how you would interact with residents.
Highlight Relevant Experience: Don’t forget to mention any previous roles in housing management or similar fields. Share specific examples of how you've managed repairs, supported residents, or ensured compliance with health and safety regulations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your housing management knowledge, especially around supported and sheltered housing. Familiarise yourself with the key responsibilities listed in the job description, like repairs reporting and rent management, so you can speak confidently about your experience.
✨Show Your People Skills
Since you'll be working with older residents, it's crucial to demonstrate your communication skills. Prepare examples of how you've engaged with residents in the past, especially in sensitive situations. Think about times when you've made a positive impact on someone's living experience.
✨Be Organised
This role requires managing a varied workload, so show that you're organised and proactive. Bring along a planner or notes that outline how you prioritise tasks and manage your time effectively. This will help you illustrate your ability to handle the demands of the job.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges faced by the Over 55s service, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
