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For Companies At a Glance
- Tasks: Provide housing advice and support to prevent homelessness for vulnerable individuals.
- Company: Join a well-established housing provider making a real difference in the community.
- Benefits: Competitive pay, hybrid working, and the chance to impact lives positively.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be part of a supportive team dedicated to improving outcomes for those in need.
- Qualifications: Experience in housing options and strong communication skills required.
Are you passionate about preventing homelessness and supporting vulnerable individuals? We are working with a well-established housing provider seeking an experienced Housing Options Officer to join their Homeless Services team on an interim basis. This is a hybrid role, combining office-based, home working, and community-based support.
Vacancy Brief
- Contract: Interim (initial short-term assignment)
- Hours: Full time – Monday to Friday
- Working Pattern: There is no WFH. It is likely the successful candidate will be out in the district or in the office on average 4 days a week
- Location: Birmingham / Solihull (office, home & community-based working)
- Pay Rate: £26.50 Umbrella
- Compliance: DBS not required
- Travel: Full UK driving licence & access to a vehicle essential
Key Responsibilities
- Provide frontline housing advice to individuals and families at risk of homelessness
- Assess applications in line with the Housing Act 1996 and Homelessness Reduction Act 2017
- Manage a caseload from initial contact through to resolution, including complex cases
- Develop personalised housing plans focused on prevention and relief of homelessness
- Secure suitable accommodation options including temporary and long-term housing
- Conduct home visits, office interviews, and attend multi-agency meetings
- Support vulnerable clients with a range of needs including mental health, domestic abuse, and substance misuse
- Work collaboratively with external partners including local authorities, landlords, and support services
- Maintain accurate case records and ensure compliance with legislation and policy
Skills & Experience Required
- Experience working in Housing Options / Homelessness / Housing Advice
- Strong knowledge of homelessness legislation and statutory duties
- Experience managing complex caseloads in a fast-paced environment
- Ability to support vulnerable clients and handle sensitive situations
- Strong assessment, decision-making, and problem-solving skills
- Excellent communication and organisational skills
- Experience working with multi-agency partners
- IT literate with case management systems
What This Role Offers
This is an excellent opportunity to join a busy and supportive team where you can make a direct impact on preventing homelessness and improving outcomes for vulnerable households.
Housing Options Officer in Chelmsley Wood employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer in Chelmsley Wood
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation and case management. Be ready to discuss how you've handled complex cases in the past, as this will show you're the right fit for the Housing Options Officer role.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for roles that resonate with your passion for preventing homelessness and supporting vulnerable individuals.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Housing Options Officer in Chelmsley Wood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Options Officer role. Highlight your experience in housing advice and your understanding of homelessness legislation, as this will show us you’re a great fit for the team.
Showcase Your Skills: Don’t just list your skills; give us examples! Talk about how you've managed complex caseloads or supported vulnerable clients in the past. This helps us see how you can make a real impact in our Homeless Services team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and passion for preventing homelessness without getting lost in complicated phrases.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role!
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex caseloads or supported vulnerable clients. This will help demonstrate your hands-on experience and problem-solving skills.
✨Understand the Role's Dynamics
Since this is a hybrid role, be ready to discuss how you can balance office work, home visits, and community-based support. Highlight any previous experience in similar settings to show you're adaptable.
✨Communicate Effectively
Strong communication skills are key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing sensitive topics like homelessness and client needs. This will help you connect better with the interviewers.