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- Tasks: Support users of innovative SaaS applications and provide training on the platform.
- Company: Fast-growing software provider with a focus on user support.
- Benefits: Entry-level salary between £25-35K, remote work options, and hands-on experience.
- Why this job: Kickstart your tech career while making a real difference for users.
- Qualifications: Technical support experience and basic SQL knowledge preferred.
- Other info: Immediate interviews available – don’t miss out!
The predicted salary is between 25000 - 35000 £ per year.
Join this fast growing Software provider as a Technical Support Engineer looking after users of their software. You’ll play a key role in supporting SaaS / Web applications, providing user support, and training new users on the platform. Perfect for someone who wants to get more hands on and build up their software experience.
Key Skills:
- Technical Support experience, supporting users of Business Applications
- Windows support experience
- Databases / basic SQL
- Remote Access Tools
Entry level role - salary in the region £25-35K. Apply now for immediate consideration and interview this week!
Graduate / 1st Line Support - SQL / Applications in Thatcham employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate / 1st Line Support - SQL / Applications in Thatcham
✨Tip Number 1
Get familiar with the software and tools mentioned in the job description. Brush up on your SQL skills and understand how SaaS applications work. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice common technical support scenarios. Think about how you would troubleshoot issues or train users on the platform. We can even role-play these situations with friends or family to build confidence!
✨Tip Number 3
Network with current employees or others in the industry. Use platforms like LinkedIn to connect and ask for insights about the company culture and what they look for in candidates. It’s a great way to get insider info!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Graduate / 1st Line Support - SQL / Applications in Thatcham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience you have with technical support and SQL. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. We love seeing enthusiasm and a bit of personality in applications.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past, especially in tech support or user training. We’re all about finding solutions, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Oscar Technology
✨Know Your SQL Basics
Brush up on your SQL knowledge before the interview. Be prepared to discuss basic queries and how you would troubleshoot common database issues. This will show that you have a solid foundation for the role.
✨Familiarise Yourself with SaaS Applications
Since you'll be supporting SaaS/Web applications, take some time to understand how they work. Research the company's software and think about how you would assist users in navigating it. This will demonstrate your proactive approach.
✨Practice Common Support Scenarios
Think of typical user issues that might arise and how you would resolve them. Practising these scenarios can help you articulate your thought process during the interview, showcasing your problem-solving skills.
✨Show Enthusiasm for Learning
This is an entry-level role, so it's important to convey your eagerness to learn and grow. Share examples of how you've quickly picked up new skills in the past, especially in tech or support roles, to highlight your adaptability.
