At a Glance
- Tasks: Provide first-line IT support to staff and students in a school setting.
- Company: Join Oscar Associates, a trusted employment business in the education sector.
- Benefits: Earn £150-£200 per day with potential for contract extension.
- Why this job: Make a real impact by ensuring smooth IT operations in a vibrant school environment.
- Qualifications: Experience in IT support and an Enhanced DBS are essential.
- Other info: This is a 1-month contract with the possibility of extension.
Job Description
IT Support Technician | Solihulll, Birmingham | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day
We are looking for an experienced First Line IT Support Technician to join a school on a 1-month contract. The role involves providing day-to-day technical support to staff and students, ensuring IT systems run smoothly and efficiently.
Key Requirements:
- Proven industry experience in IT support.
- Strong troubleshooting skills with hardware, software, and networks.
- Excellent communication and customer service skills.
- Must hold an Enhanced DBS (required for working in schools).
Responsibilities:
- Act as the first point of contact for IT queries.
- Resolve common IT issues quickly and effectively.
- Support the setup and maintenance of classroom and office IT equipment.
- Escalate more complex issues when needed.
Apply now if you think this is the role for you!
IT Support Technician | Solihulll, Birmingham | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day
Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Support IT Technician employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and software used in educational settings. Schools often have unique setups, so understanding common tools like learning management systems can give you an edge.
✨Tip Number 2
Brush up on your communication skills, especially when it comes to explaining technical issues to non-technical staff and students. Being able to convey information clearly can set you apart from other candidates.
✨Tip Number 3
Network with professionals already working in school IT support roles. They can provide insights into the specific challenges faced in this environment and may even refer you to opportunities.
✨Tip Number 4
Ensure you have your Enhanced DBS check ready or in process. This is a crucial requirement for working in schools, and having it sorted can speed up your application process.
We think you need these skills to ace Support IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially in a school environment. Emphasise your troubleshooting skills and any specific technologies you have worked with.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the job. Mention your previous experience in schools and how your skills align with the responsibilities outlined in the job description.
Highlight Your DBS Status: Since an Enhanced DBS is required for this role, clearly state your current DBS status in your application. If you have it, mention when it was obtained to reassure the employer of your eligibility.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with staff and students in previous roles. This will demonstrate your customer service skills, which are crucial for this position.
How to prepare for a job interview at Oscar Technology
✨Showcase Your Technical Skills
Be prepared to discuss your experience with troubleshooting hardware, software, and network issues. Bring examples of past problems you've solved, especially in a school environment, as this will demonstrate your capability to handle the specific challenges of the role.
✨Emphasise Communication Skills
Since you'll be interacting with both staff and students, highlight your excellent communication and customer service skills. Consider sharing anecdotes that illustrate how you've effectively communicated technical information to non-technical users.
✨Familiarise Yourself with School IT Needs
Research common IT issues faced in educational settings. Understanding the unique requirements of a school can help you tailor your responses during the interview and show that you're proactive about meeting the needs of the environment you'll be working in.
✨Prepare for DBS Discussion
Since an Enhanced DBS is required, be ready to discuss your background and any relevant checks. This shows your understanding of the importance of safety and compliance when working in a school setting.