At a Glance
- Tasks: Provide first-line IT support to staff and students in a school setting.
- Company: Join a reputable school in Leeds, dedicated to smooth IT operations.
- Benefits: Earn £150-£200 per day with potential for contract extension.
- Why this job: Make a real impact by ensuring technology runs smoothly for education.
- Qualifications: Experience in IT support and an Enhanced DBS are essential.
- Other info: This is a 2-month contract with the possibility of extension.
Job Description
IT Support Technician | Leeds | Enhanced DBS is a MUST | Worked in a school before | 2- Month Contract (possibility to extension) | £150-£200 p/day (INSIDE IR35)
Our client is looking for an experienced First Line IT Support Technician to join a school on on a 2-month contract. The role involves providing day-to-day technical support to staff and students, ensuring IT systems run smoothly and efficiently.
Key Requirements:
- Proven industry experience in IT support.
- Strong troubleshooting skills with hardware, software, and networks.
- Excellent communication and customer service skills.
- Must hold an Enhanced DBS(required for working in schools).
Responsibilities:
- Act as the first point of contact for IT queries.
- Resolve common IT issues quickly and effectively.
- Support the setup and maintenance of classroom and office IT equipment.
- Escalate more complex issues when needed.
Apply now if you think this is the role for you!
IT Support Technician | Leeds | Enhanced DBS | Worked in a school before | 2-Month Contract (possibility to extension) | £150-£200 p/day (INSIDE IR35)
Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.
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IT Support Technician Enhanced DBS employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Enhanced DBS
✨Tip Number 1
Make sure to highlight any previous experience you have working in a school environment. Schools have unique IT needs, and demonstrating your familiarity with this setting can set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for common issues faced in educational settings. Being able to quickly resolve problems will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to discuss your customer service approach during the interview. Since you'll be interacting with both staff and students, showcasing your communication skills is crucial.
✨Tip Number 4
Ensure you have your Enhanced DBS certificate ready or know how to obtain one quickly. This is a requirement for the role, and having it sorted will demonstrate your commitment to working in a school.
We think you need these skills to ace IT Support Technician Enhanced DBS
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in IT support, especially in a school environment. Mention specific tasks you've handled that relate to the job description.
Showcase Troubleshooting Skills: Provide examples of how you've successfully resolved IT issues in the past. This could include hardware, software, or network problems. Use clear and concise language to demonstrate your problem-solving abilities.
Emphasise Communication Skills: Since this role requires excellent communication and customer service skills, include examples of how you've effectively communicated with staff and students in previous roles. Highlight any training or certifications in customer service if applicable.
Mention Enhanced DBS: Clearly state that you hold an Enhanced DBS certificate, as this is a requirement for the position. If you have experience working in schools, mention this to strengthen your application.
How to prepare for a job interview at Oscar Technology
✨Showcase Your Experience
Make sure to highlight your previous experience in IT support, especially in a school environment. Be prepared to discuss specific examples of how you've resolved issues and supported staff and students.
✨Demonstrate Troubleshooting Skills
Prepare to answer questions that test your troubleshooting abilities. You might be asked to walk through how you would handle common IT problems, so think of scenarios where you've successfully diagnosed and fixed issues.
✨Emphasise Communication Skills
Since this role involves interacting with both staff and students, it's crucial to demonstrate your excellent communication skills. Practice explaining technical concepts in simple terms, as you may need to do this during the interview.
✨Understand the Importance of DBS
As an Enhanced DBS is a requirement for this position, be ready to discuss your understanding of its importance in a school setting. This shows your awareness of safeguarding and the responsibilities that come with working in education.