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For Companies At a Glance
- Tasks: Install, configure, and maintain tech solutions across the UK while troubleshooting issues.
- Company: Join a dynamic software house focused on innovative asset tracking and security systems.
- Benefits: Enjoy a competitive salary, company van, travel expenses covered, and a clear progression path.
- Why this job: Be part of a growing company with exciting projects and opportunities for personal development.
- Qualifications: 2 years of field service experience, UK driver's license, and strong communication skills required.
- Other info: NPPV3 Clearance is needed; training provided for technical and health & safety skills.
The predicted salary is between 24000 - 42000 £ per year.
The Company
Oscar Technology is currently recruiting for a Field/Installations Engineer to join an exciting software house producing software and hardware solutions. Their main focus is around asset tracking, fleet management and high security systems for local government and nationwide clients across the UK, with plans of expansion into Europe.
Your day-to-day would consist of:
- Travelling across the UK to mainly install, configure, and maintain cabinets.
- Once cabinets are installed, conduct fault-finding and troubleshooting, primarily on firewalls and network connectivity issues.
- Deploy pre-written scripts and perform database backups as part of routine maintenance and support once installation is completed.
- Travelling and working with another field engineer on-site.
- Communicating with clients and customers to explain the set-up and any questions they may have.
- This role could consist of staying overnight as needed when attending installations or maintenance activities in different areas of the country (fully covered by company).
- Maintain accurate documentation of installations, configurations, and troubleshooting steps.
- Follow health and safety precautions.
Essential:
- At least 2 years of experience in a field service engineer role.
- Experience with installations into control boards and use of power drills.
- Experience with health and safety guidelines.
- Ability to communicate and liaise with customers whilst on-site.
- Flexibility to travel across the UK as needed for on-site work.
- Full UK Driver's License.
Desirable:
- Experience with fault finding (mainly troubleshooting firewalls).
- Knowledge with Linux and inputting pre-written scripts.
Benefits:
- Competitive salary ranging from £25,000-£35,000 dependent on experience.
- Company van provided (all fuel and travel costs covered).
- All costs associated with overnight stays such as hotels, food etc. covered.
- Early finishes.
- Clear route of progression.
- Competitive holiday package.
- Range of technical and health & safety training provided.
- Company will pay for the NPPV-3 Clearance process.
- NPPV3 Clearance is required for this position. Candidates must be eligible to obtain NPPV3 Clearance.
Field Engineer employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as firewalls and network connectivity. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former field engineers in similar roles. They can provide valuable insights into the day-to-day responsibilities and challenges, which can help you prepare for potential interview questions.
✨Tip Number 3
Highlight your flexibility and willingness to travel when discussing your experience. Since this role involves travelling across the UK, showcasing your adaptability can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with health and safety guidelines in detail. This is crucial for the role, and demonstrating your understanding of these protocols can reassure employers of your capability to handle on-site responsibilities safely.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in field service engineering. Emphasise your skills in installations, troubleshooting, and customer communication, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with firewalls, network connectivity, and any relevant health and safety guidelines you follow. Show enthusiasm for the company and the role.
Highlight Relevant Experience: In your application, clearly outline your past roles and responsibilities that align with the job requirements. Include specific examples of installations or troubleshooting you've performed, particularly with control boards and Linux.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Engineer role.
How to prepare for a job interview at Oscar Technology
✨Showcase Your Technical Skills
Make sure to highlight your experience with installations, fault-finding, and troubleshooting during the interview. Be prepared to discuss specific examples where you've successfully resolved issues, particularly with firewalls and network connectivity.
✨Demonstrate Communication Skills
Since the role involves liaising with clients, practice explaining technical concepts in simple terms. You might be asked how you would communicate a complex installation process to a non-technical client, so think of clear and concise ways to convey your message.
✨Prepare for Travel Questions
As this position requires flexibility to travel across the UK, be ready to discuss your availability and willingness to stay overnight when necessary. Share any previous experiences that demonstrate your adaptability in similar situations.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety guidelines relevant to field engineering. Be prepared to discuss how you ensure safety on-site and any specific protocols you follow during installations or maintenance activities.
