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For Companies At a Glance
- Tasks: Support users of our software and provide training on the platform.
- Company: Join a fast-growing software provider making waves in the tech industry.
- Benefits: Enjoy a competitive salary of £30-35K plus additional perks.
- Why this job: Perfect for hands-on learners wanting to build their software experience.
- Qualifications: Experience with Windows support, databases, basic SQL, and web servers is preferred.
- Other info: Immediate consideration and interviews available this week!
The predicted salary is between 24000 - 42000 £ per year.
Join this fast growing Software provider as a Technical Support Engineer looking after users of their software. You'll play a key role in supporting web applications, providing user support, and training new users on the platform. Perfect for someone who wants to get more hands on and build up their software experience.
Key Skills:
- Windows support experience
- Databases / basic SQL
- Web servers - such as Apache experience is helpful
- Remote Access Tool
Starting salary in the region of £30-35K + benefits. Apply now for immediate consideration and interview this week!
Application Support Analyst - Saas employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Saas
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Windows support and basic SQL. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences with user support and training. Think of specific examples where you've successfully helped users or resolved issues, as this will demonstrate your capability to handle similar situations in this role.
✨Tip Number 3
Research common issues faced by users of SaaS applications and be ready to suggest potential solutions. This shows initiative and a proactive approach, which are highly valued in technical support roles.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Application Support Analyst - Saas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support, particularly with web applications and databases. Emphasise any experience you have with Windows support and SQL, as these are key skills for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide user support and training, and how you can contribute to their fast-growing team.
Showcase Technical Skills: Be sure to include any technical skills that align with the job description, such as experience with web servers like Apache or remote access tools. This will help you stand out as a candidate who is ready to hit the ground running.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Oscar Technology
✨Show Your Technical Skills
Make sure to highlight your experience with Windows support, databases, and basic SQL during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues.
✨Demonstrate User Support Experience
Since the role involves providing user support, share examples of how you've helped users in the past. This could include training new users or troubleshooting their problems effectively.
✨Familiarise Yourself with Web Servers
Brush up on your knowledge of web servers like Apache. Being able to discuss how these servers work and any experience you have with them will show your technical competence.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s software and support processes. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
