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- Tasks: Install and service hot tubs, ensuring safety and compliance.
- Company: Join a family-run leader in bespoke garden leisure solutions.
- Benefits: Enjoy a competitive salary, company van, and training opportunities.
- Why this job: Be part of a friendly team that values customer service excellence.
- Qualifications: Must be a qualified domestic electrician with relevant experience.
- Other info: Flexible hours in summer and shorter hours in winter while maintaining salary.
The predicted salary is between 30000 - 42000 £ per year.
Are you a qualified and experienced domestic electrician looking for a new and exciting challenge? Do you enjoy problem-solving and providing excellent customer service? Do you have experience of working with the public? If so, we have a fantastic opportunity for you!
Our client is a well-established and market-leading company within their sector. Family run, they have carved their success on the back of customer service excellence, they are not your average "off the peg" supplier of hot tubs and offer bespoke garden leisure solutions.
About the Role:
As their Installation and Service Engineer, you will be responsible for the electrical installation of their range of hot tubs at customer properties, as well as diagnosing and resolving any electrical issues during service calls. This role requires a proactive individual with strong technical abilities and a commitment to delivering exceptional customer experiences. Whilst part of a team of installers, you will need to be physically fit as this role can involve heavy lifting when installing some of the equipment.
Key Responsibilities:
- Performing electrical installations of hot tubs, ensuring compliance with all relevant regulations and safety standards.
- Diagnosing and repairing electrical faults in hot tubs on-site.
- Providing excellent customer service, including clear communication and professional conduct.
- Working independently and efficiently to complete assigned tasks.
- Maintaining accurate records of work carried out.
- Being flexible with working hours to meet customer needs. Whilst the role is Monday - Friday, hours can on occasion be longer in the peak period of the summer months; you however work shorter hours in winter whilst still being paid the same salary.
What We’re Looking For:
- Fully qualified domestic electrician with relevant certifications.
- Proven experience in electrical installation and fault-finding.
- Excellent problem-solving skills and the ability to think logically under pressure.
- Exceptional customer-facing and communication skills.
- A flexible and adaptable approach to work.
- A full, clean UK driving license.
Desirable (but not essential):
- Previous experience working within the hot tub industry.
The Offer:
- Competitive salary (commensurate with experience).
- Company van provided.
- Opportunities for training and professional development.
- The chance to be part of a friendly and growing company.
Domestic Electrician employer: Oscar & Harvey Limited
Contact Detail:
Oscar & Harvey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Electrician
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively and provide excellent service will set you apart.
✨Tip Number 2
Familiarise yourself with the specific products and services offered by the company. Understanding their bespoke garden leisure solutions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your problem-solving experiences in detail. Think of specific examples where you've successfully diagnosed and resolved electrical issues, as this will showcase your technical abilities and logical thinking under pressure.
✨Tip Number 4
Be ready to talk about your flexibility regarding working hours. Since the role may require longer hours during peak seasons, expressing your willingness to adapt will show that you're committed to meeting customer needs.
We think you need these skills to ace Domestic Electrician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a domestic electrician. Include relevant certifications, experience in electrical installations, and any customer service roles you've held. Tailoring your CV to the specific job will help you stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and commitment to customer service. Mention your experience with electrical installations and how you can contribute to the company's success. Be sure to express your enthusiasm for the role.
Highlight Relevant Experience: In your application, emphasise any previous work related to hot tubs or similar installations. If you have experience diagnosing and resolving electrical faults, make sure to detail this as it aligns closely with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Oscar & Harvey Limited
✨Showcase Your Qualifications
Make sure to highlight your qualifications and relevant certifications during the interview. Be prepared to discuss your experience as a domestic electrician, particularly any specific projects or installations you've completed.
✨Demonstrate Problem-Solving Skills
Since the role involves diagnosing and resolving electrical issues, be ready to share examples of how you've successfully tackled problems in the past. This will show your potential employer that you can think logically under pressure.
✨Emphasise Customer Service Experience
Given the importance of customer service in this role, talk about your previous experiences working with the public. Highlight instances where you provided excellent service and how you communicated effectively with customers.
✨Be Prepared for Practical Questions
Expect questions that assess your technical knowledge and practical skills. Brush up on relevant regulations and safety standards related to electrical installations, as well as any specific knowledge about hot tubs if you have it.
