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- Tasks: Support web applications and train users on the platform.
- Company: Fast-growing software provider in the Fintech sector.
- Benefits: Starting salary £30-45K, fully remote work, and great perks.
- Why this job: Gain hands-on experience in Fintech while making a real impact.
- Qualifications: Experience in application support and strong communication skills.
- Other info: Immediate interviews available for eager applicants!
The predicted salary is between 30000 - 45000 £ per year.
Join this fast growing Software provider as an Application Support Engineer looking after users of their software. You will play a key role in supporting web applications, providing user support, and training new users on the platform. Perfect for someone who wants to get more hands on and build up their software experience in Fintech.
Responsibilities:
- Support web applications
- Provide user support
- Train new users on the platform
Qualifications:
- Application Support background from a Software or Fintech provider
- Excellent communication skills both written and verbal
- SQL and database support experience
Starting salary in the region of £30-45K + benefits, fully remote, UK based only. Apply now for immediate consideration and interview this week!
Technical Support Analyst - SQL / Applications / Fintech employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Analyst - SQL / Applications / Fintech
✨Tip Number 1
Get to know the company! Research their software and understand how they support users. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Brush up on your SQL skills! Since this role involves database support, being able to demonstrate your knowledge of SQL during technical discussions can really set you apart from other candidates.
✨Tip Number 3
Practice your communication skills! As a Technical Support Analyst, you'll need to explain complex concepts clearly. Try role-playing with a friend or family member to get comfortable with explaining technical issues.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're proactive and ready to jump into the fintech world!
We think you need these skills to ace Technical Support Analyst - SQL / Applications / Fintech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and SQL. We want to see how your background fits with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how your experience in Fintech makes you a great fit. Keep it friendly and professional!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and structure your thoughts well – we want to see your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get considered quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your SQL Inside Out
Since the role requires SQL and database support experience, make sure you brush up on your SQL skills. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding how databases work will give you a solid edge.
✨Show Off Your Communication Skills
Excellent communication is key in this role, so be ready to demonstrate your ability to explain complex concepts clearly. Think of examples from your past experiences where you successfully communicated with users or team members, especially in a support context.
✨Familiarise Yourself with Fintech Trends
As this position is in the Fintech sector, it’s beneficial to have a grasp of current trends and challenges in the industry. Research recent developments and be prepared to discuss how they might impact user support and application performance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to troubleshoot issues or train users. Prepare to walk through your thought process and how you arrived at solutions, as this will showcase your hands-on approach.
