Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line support for software solutions and assist clients with technical issues.
- Company: Join a well-established organisation known for its innovative software solutions in a niche industry.
- Benefits: Enjoy a competitive salary, hands-on experience, and the chance to work in a supportive team environment.
- Why this job: This role offers a unique opportunity to develop your tech skills while making a real impact on clients' success.
- Qualifications: No specific qualifications required; just bring your passion for technology and problem-solving!
- Other info: This is an on-site, full-time position located in Oxford, perfect for those looking to kickstart their career.
The predicted salary is between 22000 - 28000 £ per year.
Location: Oxford, England, United Kingdom
Salary: £22K/yr - £28K/yr
Contract: On-site, Full-time
We are currently partnering with a long-established organisation that provides software solutions within a niche industry. They are looking for a skilled 1st line Software Support Technician to join their team in a hands-on role, offering support to clients.
Software Support Technician employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Technician
✨Tip Number 1
Familiarise yourself with common software support tools and troubleshooting techniques. Being able to demonstrate your knowledge of these during an interview can set you apart from other candidates.
✨Tip Number 2
Research the specific software solutions offered by the company. Understanding their products will allow you to speak confidently about how you can support clients effectively.
✨Tip Number 3
Prepare for potential technical questions by practising common scenarios you might encounter as a Software Support Technician. This will help you showcase your problem-solving skills during the interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the role, which can help you tailor your approach.
We think you need these skills to ace Software Support Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a 1st line Software Support Technician. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Technical Skills: Make sure to emphasise any technical skills you possess that are relevant to software support. Mention specific software or tools you are familiar with, as well as any troubleshooting experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer support. Use specific examples from your past experiences to demonstrate how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a support role.
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Understand the Software Solutions
Familiarise yourself with the specific software solutions offered by the company. Knowing their products inside out will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Technical Questions
As a Software Support Technician, you may face technical questions during the interview. Brush up on common troubleshooting techniques and be ready to discuss how you would handle specific software issues that clients might encounter.
✨Showcase Your Communication Skills
Since this role involves client interaction, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as you'll need to assist clients who may not have a technical background.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's culture, team dynamics, or the specific challenges they face in software support. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
