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- Tasks: Lead a team to ensure service delivery and manage project execution.
- Company: Join a growing, employee-focused service provider with a commitment to staff development.
- Benefits: Enjoy a clear progression path and hands-on experience in a supportive environment.
- Why this job: Make a real impact while working in a dynamic, close-knit team culture.
- Qualifications: Experience in service desk management, project delivery, and strong interpersonal skills required.
- Other info: This role is fully onsite in Huddersfield; apply quickly as it won't last long!
The predicted salary is between 24000 - 40000 £ per year.
Service Delivery Manager – Manchester – Up to £40,000 The Role Are you a Technical Leader who is looking for a new challenge? We are on the search for a demonstrated leader who is experienced Microsoft Exchange, Azure, Applications, server, storage and security. As the Service Delivery Manager, you will be responsible for maintaining SLAs from a service provider standpoint. This is across service desk and project delivery. The company is highly accredited and is a regional player. In this role you will be responsible for managing a close-knit team, ensuring SLAs are met across the board and coordinating internal resources for various projects. You will be comfortable to be hands-on and analyse areas of improvement, breaking down the workload and doing a lot of people management. Role Requirements Previous experience leading a service desk Project Delivery / Management Experience (Az, O365). Leadership/Management Experience Stakeholder Management Excellent Interpersonal Skills The Company My client is an employee centric service provider who pride themselves on the training and development of their staff. As they are continually growing there is scope to shape the role around you and a clear progression path within the company. This position is fully onsite in Huddersfield, please consider this before making your application. This is an exciting opportunity and not one you want to miss out on! Apply Now! If you\’re looking for a new challenge within a business where you can have a real impact this is the role for you. This role won\’t be around for long so waste no time and APPLY NOW! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ
Service Delivery Manager employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Exchange and Azure. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your technical leadership capabilities.
✨Tip Number 2
Prepare examples of how you've successfully managed SLAs in previous roles. Highlighting your experience in maintaining service levels will show that you understand the importance of service delivery and can effectively lead a team.
✨Tip Number 3
Brush up on your stakeholder management skills. Be ready to discuss how you've effectively communicated and collaborated with various stakeholders in past projects, as this is crucial for the Service Delivery Manager role.
✨Tip Number 4
Showcase your leadership style during the interview. Think about how you can convey your approach to people management and team coordination, as this will be key in managing a close-knit team and ensuring project success.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Exchange, Azure, and project management. Use specific examples that demonstrate your leadership skills and ability to meet SLAs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of a Service Delivery Manager and how you can contribute to their team.
Highlight Interpersonal Skills: Since excellent interpersonal skills are crucial for this role, provide examples in your application that showcase your ability to manage teams and stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Exchange, Azure, and other relevant technologies during the interview. Be prepared to discuss specific projects where you successfully implemented these technologies and how they contributed to service delivery.
✨Demonstrate Leadership Skills
As a Service Delivery Manager, you'll need to manage a team effectively. Share examples of how you've led teams in the past, focusing on your approach to people management and how you ensure SLAs are met while fostering a positive team environment.
✨Prepare for Stakeholder Management Questions
Expect questions about how you handle stakeholder relationships. Prepare examples that illustrate your interpersonal skills and how you've successfully managed expectations and communications with various stakeholders in previous roles.
✨Emphasise Continuous Improvement
Discuss your approach to analysing areas for improvement within service delivery. Be ready to provide examples of how you've identified issues, implemented changes, and measured the impact of those changes on service quality and team performance.
