At a Glance
- Tasks: Provide support for Salesforce Health Cloud users and troubleshoot platform issues.
- Company: Join a growing team in a dynamic tech environment.
- Benefits: Competitive salary, flexible working, and excellent career progression.
- Other info: Opportunity to work on exciting platform improvements and transformation projects.
- Why this job: Make a real impact by improving processes and supporting users.
- Qualifications: Experience with Salesforce Administration and strong troubleshooting skills.
The predicted salary is between 45000 - 50000 £ per year.
- Salesforce
- Support
- Analyst
Salary: £45,000-£50,000 Location: Currently fully remote (expected to move to hybrid, 2-3 days per week onsite)
Type: Permanent We're looking for a Salesforce Health Cloud Support Analyst to join a growing team supporting a business-critical Salesforce environment.
This is a fantastic opportunity for someone with Salesforce Administration or Application Support experience who enjoys solving user issues, improving processes, and acting as the go-to person for the platform.
Unlike a traditional IT support role, you'll focus on supporting and developing the Salesforce platform while working closely with users across the business.
What you'll be doing Providing 1st and 2nd line support for Salesforce Health Cloud users.
Troubleshooting and resolving platform issues.
Managing user accounts, permissions and access.
Supporting Salesforce configuration and administration.
Gathering business requirements and recommending improvements.
Creating reports and dashboards.
Supporting platform enhancements and system changes.
Working with technical teams to resolve more complex issues.
Logging and managing work through Jira.
Producing user documentation and delivering end-user training where required.
What we're looking for Commercial experience supporting Salesforce.
Experience with Salesforce Administration.
Exposure to Salesforce Health Cloud is highly desirable.
Strong troubleshooting and analytical skills.
Excellent communication and stakeholder management.
Experience using Jira or another ITSM/ticketing platform.
Ability to prioritise workload and manage multiple requests.
Salesforce Administrator certification would be advantageous.
Nice to have Salesforce Health Cloud experience.
Experience working within healthcare or regulated environments.
Business analysis or requirements gathering experience.
Experience with Salesforce reports, dashboards and automation.
What's on offer £45,000-£50,000 salary.
Flexible working.
Opportunity to develop within a growing Salesforce function.
Exposure to platform improvements and transformation projects.
Excellent career progression.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
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Salesforce Health Cloud Support Analyst employer: Oscar Associates (UK) Limited
Join a forward-thinking organisation that prioritises innovation and employee development, offering a dynamic remote work environment across the UK. As a DLP Policy Engineer, you'll be part of a large-scale security transformation programme, where your expertise in ZScaler will be valued and nurtured, ensuring you have ample opportunities for professional growth and collaboration with diverse teams. Enjoy competitive daily rates and the flexibility of remote work while contributing to critical data protection initiatives.
Contact Details:
Oscar Associates (UK) Limited Recruitment Team
