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For Companies At a Glance
- Tasks: Lead CRM implementations and collaborate with teams to enhance user experience.
- Company: Join a growing organisation in South Yorkshire with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by transforming how businesses manage customer relationships.
- Qualifications: Experience in CRM projects, strong SQL skills, and training delivery.
- Other info: Opportunity for career growth in a supportive and collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a CRM Implementation Manager to join a growing organisation based in South Yorkshire. In this role, you will lead the CRM implementations, working closely with stakeholders across the business to gather requirements, configure the system, manage vendors/partners, and ensure successful user adoption.
Key responsibilities
- Lead the delivery of CRM implementation projects
- Work with stakeholders to capture and translate business requirements into CRM solutions
- Configure CRM workflows, fields, dashboards and reports to support sales, service and marketing processes
- Coordinate data migration, integration activities, system testing and UAT
- Use SQL to support data migration, reporting, and troubleshooting issues related to data quality and performance
- Plan and deliver user training, create documentation and drive adoption initiatives across sales, service and marketing teams
About you
- Proven experience delivering CRM implementation projects (e.g. Dynamics, Salesforce or similar)
- Strong SQL skills for querying, data validation, migration support and reporting
- Demonstrable experience designing and delivering software or CRM training to end users and super users
- Strong stakeholder management and communication skills, with the ability to translate technical concepts into business language
- Good understanding of data, process mapping and change management
- Hands-on configuration experience and the ability to troubleshoot issues
- Highly organised, with the ability to manage multiple workstreams
To apply, please send your CV and a brief summary of your CRM, SQL and training experience, including the platforms you have worked with and the types of teams you have supported.
Application Support / CRM Implementation - SQL / training in Rotherham employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support / CRM Implementation - SQL / training in Rotherham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and SQL expertise. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM implementation and SQL. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support / CRM Implementation - SQL / training in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of CRM Implementation Manager. Highlight your experience with CRM systems, SQL skills, and any training you've delivered. We want to see how your background aligns with what we're looking for!
Showcase Your Stakeholder Skills: In your application, emphasise your ability to work with stakeholders. Share examples of how you've gathered requirements and translated them into effective CRM solutions. This will show us you can communicate effectively across teams.
Be Clear About Your Technical Skills: Don’t shy away from showcasing your technical skills, especially in SQL. Detail your experience with data migration, reporting, and troubleshooting. We love seeing candidates who can confidently handle the technical aspects of the role!
Keep It Concise and Relevant: When writing your application, keep it concise and relevant. Focus on your CRM, SQL, and training experience, and avoid unnecessary fluff. We appreciate clarity and directness, so make every word count!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems mentioned in the job description, like Dynamics or Salesforce. Familiarise yourself with their features and functionalities, as well as any recent updates or trends in CRM technology. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Brush Up on Your SQL Skills
Since strong SQL skills are a must for this role, take some time to review key SQL concepts and practice writing queries. Be prepared to discuss how you've used SQL in past projects, especially in relation to data migration and reporting. This will showcase your technical abilities and problem-solving skills.
✨Prepare for Stakeholder Scenarios
Think about past experiences where you’ve worked with stakeholders to gather requirements or manage expectations. Prepare specific examples that highlight your communication skills and ability to translate technical jargon into business language. This will help you stand out as someone who can bridge the gap between tech and business needs.
✨Showcase Your Training Experience
Since delivering training is part of the role, be ready to discuss your approach to training end users and super users. Share examples of training materials you’ve created or sessions you’ve led, and explain how you ensured user adoption. This will demonstrate your capability to empower teams and drive successful CRM implementation.
