Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and drive business performance in managed services.
- Company: Privately owned managed services provider with a focus on growth.
- Benefits: Competitive salary, share options, and senior leadership influence.
- Why this job: Shape the future of managed services and make a real impact.
- Qualifications: Senior leadership experience in IT services and strong operational skills.
- Other info: Opportunity to build high-performing teams and drive service excellence.
The predicted salary is between 60000 - 80000 £ per year.
We are partnering with a privately owned managed services provider seeking an experienced General Manager to lead daily operations and overall business performance. This senior leadership role will ensure service excellence, operational maturity, and sustainable growth across managed and cloud service offerings.
Key Responsibilities
- Full ownership of business operations, performance, and execution.
- Oversee service delivery for infrastructure, cloud, and support functions.
- Maintain service quality, meet SLAs, and drive process improvement.
- Support contract renewals, customer retention, and service expansion.
- Build and lead high-performing technical and service teams.
- Report on KPIs, risks, and opportunities to senior stakeholders.
Experience & Attributes
- Senior leadership experience within an MSP or IT services environment.
- Strong understanding of managed IT, cloud, and infrastructure services.
- Proven record balancing operational stability, customer outcomes, and business growth.
- Commercially aware, strategic, and delivery-focused.
Offer
- Senior leadership influence in a growing MSP.
- Competitive package (£60k-£80k) plus share options.
General Manager / Head of Managed Services in Nottingham employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager / Head of Managed Services in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the managed services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their service offerings, recent projects, and challenges they face. This will help us tailor your responses and show that you're genuinely interested in leading their operations.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven operational excellence and team performance in previous roles. We want to highlight your experience in balancing customer outcomes with business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can lead and innovate in the managed services space.
We think you need these skills to ace General Manager / Head of Managed Services in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your senior leadership experience in managed services and any relevant achievements that showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the General Manager role. Share specific examples of how you've led teams and improved service delivery in previous positions.
Showcase Your Strategic Thinking: In your application, demonstrate your understanding of the managed IT and cloud services landscape. Discuss how you've balanced operational stability with customer outcomes and business growth in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of KPIs and performance metrics. Brush up on the key figures relevant to managed services and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Leadership Experience
Prepare examples that highlight your senior leadership experience. Think about specific challenges you've faced in managing teams or projects, and how you successfully navigated them to achieve operational excellence.
✨Understand the Business Landscape
Familiarise yourself with the current trends in managed IT and cloud services. Be prepared to discuss how these trends could impact the company and what strategies you would implement to stay ahead of the competition.
✨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about the company's vision for growth and service delivery. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
