Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise the Salesforce CRM to drive commercial growth and efficiency.
- Company: Fast-growing global business with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid work, and opportunities for career progression.
- Why this job: Make a real impact on revenue generation and decision-making in a dynamic environment.
- Qualifications: Experience in CRM administration and strong data management skills.
- Other info: Join a high-impact team with visibility at senior leadership level.
The predicted salary is between 47000 - 51000 £ per year.
The business is experiencing rapid growth and its Salesforce platform sits at the heart of revenue generation, relationship management and performance tracking. The purpose of the role is to ensure the CRM is a true commercial growth engine - not simply a system of record.
This role exists to:
- Own and evolve the CRM to support scalable revenue growth
- Bring clarity, structure and confidence to commercial data
- Enable faster, better-informed decision-making across sales, campaigns and events
- Reduce manual effort and reactive reporting through automation and insight
The role will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the organisation.
Key Responsibilities
- CRM Ownership and Commercial Enablement
- Act as the senior owner of the CRM across the business
- Design, configure and optimise the system to reflect commercial workflows
- Ensure the platform supports sponsorship, delegate sales, campaigns and partnerships
- Own system enhancements, releases and continuous improvement
- Commercial Reporting and Performance Insight
- Build and maintain dashboards and reports for leadership and commercial teams
- Provide clear visibility of pipeline health, revenue performance and forecasting
- Partner with data and finance teams to ensure the CRM is the trusted source of commercial truth
- Data Quality, Structure and Governance
- Own data models, fields and definitions
- Maintain high standards of data accuracy, completeness and consistency
- Document processes, definitions and usage standards
- Manage access controls and ensure GDPR-compliant data handling
- Automation and Efficiency
- Identify and implement automation to reduce manual work and friction
- Build flows, validation rules and scalable processes
- Improve system adoption through simple, intuitive user experiences
- Stakeholder Partnership and Adoption
- Work closely with sales, marketing, campaigns, events, finance and leadership teams
- Translate commercial needs into practical system solutions
- Train and support users to drive confidence and consistency
- Act as a trusted commercial partner, not just a system administrator
Skills and Experience
- Extensive hands-on experience administering and optimising a CRM platform
- Strong understanding of commercial pipelines, revenue and performance metrics
- Experience building dashboards and reports for senior stakeholders
- High attention to detail and strong data discipline
- Ability to communicate clearly with both technical and non-technical audiences
What the Role Offers
- A high-impact position at the centre of a fast-scaling global business
- Genuine ownership of a critical commercial platform
- Visibility and influence at senior leadership level
- The opportunity to shape how systems support growth at scale
- A fast-paced environment with real progression opportunities
If you have a range of experience in Data Engineering and you are looking to progress with an organisation that has a fantastic approach to work in a thriving and ambitious environment, then look no further - this is the role for you!
Please note: this role does not offer sponsorship.
Salesforce Lead (Administrator) in Norwich employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Lead (Administrator) in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Salesforce Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to CRM ownership and data governance. We suggest doing mock interviews with friends or using online platforms to boost your confidence and nail your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio of dashboards and reports you've built in the past. This will give potential employers a clear view of your capabilities and how you can contribute to their commercial growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce Lead (Administrator) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Salesforce Lead. Highlight your experience with CRM platforms and any relevant achievements that showcase your ability to drive commercial growth.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve optimised CRM systems or improved data accuracy. This will help us see how you can add value.
Keep It Clear and Concise: We love clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant, and ensure your key achievements stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Salesforce Inside Out
Before the interview, make sure you’re well-versed in Salesforce functionalities. Brush up on your experience with CRM optimisation, data management, and automation features. Be ready to discuss specific examples of how you've improved systems in previous roles.
✨Showcase Your Data Skills
Since this role heavily involves data accuracy and reporting, prepare to talk about your experience with building dashboards and reports. Bring examples of how your insights have influenced decision-making in past positions, and be ready to explain your approach to maintaining data quality.
✨Communicate Like a Pro
You’ll need to bridge the gap between technical and non-technical teams, so practice explaining complex concepts in simple terms. Think of scenarios where you’ve successfully trained users or collaborated with different departments, and be prepared to share those stories.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans, how they envision the CRM evolving, and what challenges they currently face. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
