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For Companies At a Glance
- Tasks: Troubleshoot and resolve IT issues for clients, both on-site and remotely.
- Company: Dynamic Managed Service Provider with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a team where your tech skills can shine and make a difference.
- Qualifications: Experience with Windows 10/11, Microsoft 365, and Azure AD is essential.
- Other info: Exciting travel opportunities to various client sites in the South East.
The predicted salary is between 36000 - 60000 £ per year.
Check out the role overview below. If you are confident you have got the right skills and experience, apply today.
Visiting client sites and remote in to resolve escalations 1st line can't fix. You'll diagnose, fix, and document fast and clean. Based at one HQ site, but some travelling to satellite offices in South East.
What you'll do:
- Troubleshoot Windows 10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD.
- Image/deploy devices via Intune/Autopilot.
IT Engineer / 2nd Line - 365 / Azure / Networking / MSP in Maidstone employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer / 2nd Line - 365 / Azure / Networking / MSP in Maidstone
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects and troubleshooting successes. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for those interviews! Research common IT Engineer interview questions and practice your responses. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Engineer / 2nd Line - 365 / Azure / Networking / MSP in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, Microsoft 365, and Azure. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT and how your previous experiences have prepared you for this role. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky tech issues in the past. We’re looking for someone who can diagnose and fix problems quickly, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and Azure. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you’re not just familiar with the tech but can also apply your knowledge practically.
✨Demonstrate Problem-Solving Skills
Prepare to walk through your thought process when diagnosing issues. Interviewers love to hear about how you approach a problem, so think of a few examples where you successfully resolved escalations that 1st line couldn’t handle. Highlight your methodical approach and any tools you used.
✨Show Your Communication Skills
Since you'll be visiting client sites and working remotely, effective communication is key. Practice explaining technical concepts in simple terms. You might be asked how you would communicate a complex issue to a non-technical client, so have a couple of examples ready.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to the role. For instance, how would you handle a situation where a client is frustrated with a recurring issue? Think about your response strategy and how you would ensure client satisfaction while resolving the problem.
