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- Tasks: Manage IT escalations, troubleshoot Windows 10/11, and support Microsoft 365 services.
- Company: Dynamic UK-based recruitment agency with a focus on IT solutions.
- Benefits: Full-time role with travel opportunities and mini-projects for skill enhancement.
- Why this job: Join a vibrant team and make a difference in client IT experiences.
- Qualifications: Strong knowledge of Microsoft 365, AD/Azure AD, and excellent communication skills.
- Other info: Ideal for those who thrive under pressure and enjoy client interaction.
The predicted salary is between 30000 - 42000 £ per year.
A UK-based recruitment agency is looking for an IT Engineer to manage IT escalations, troubleshoot Windows 10/11, and support Microsoft 365 services. The role requires client-facing skills, strong knowledge of Microsoft 365, AD/Azure AD, and Intune.
This full-time position involves some travel to client sites and offers opportunities for mini-projects. Ideal candidates should have excellent communication skills and a calm demeanor under pressure.
2nd Line IT Engineer: 365/Azure & Networking (MSP) in Maidstone employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Engineer: 365/Azure & Networking (MSP) in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 and Azure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of how you've tackled Windows 10/11 issues or managed client escalations effectively.
✨Tip Number 3
Be ready for mini-projects! Brush up on your project management skills and be prepared to discuss how you can contribute to small projects. This shows you're not just about the day-to-day but also keen to add value.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly gives us a better chance to see your application and connect with you personally.
We think you need these skills to ace 2nd Line IT Engineer: 365/Azure & Networking (MSP) in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure AD, and troubleshooting Windows 10/11. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or client interactions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've handled IT escalations or supported clients in the past – we love a good story!
Show Off Your Communication Skills: Since this role involves client-facing work, make sure your written application reflects your communication style. Keep it clear, concise, and professional, but let your personality shine through – we appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure AD, and Intune. Be ready to discuss specific scenarios where you've successfully troubleshot issues or managed escalations. This will show that you’re not just familiar with the tech, but that you can handle real-world problems.
✨Show Off Your Client-Facing Skills
Since this role involves client interaction, prepare examples of how you've effectively communicated with clients in the past. Think about times when you had to explain complex IT issues in simple terms or manage client expectations during a tough situation.
✨Stay Calm Under Pressure
The job requires a calm demeanour, especially when dealing with escalations. During the interview, you might be asked how you handle stressful situations. Share specific examples where you maintained composure and resolved issues efficiently, highlighting your problem-solving skills.
✨Prepare for Mini-Project Discussions
Since there are opportunities for mini-projects, think about any relevant projects you've worked on. Be ready to discuss your role, the challenges faced, and the outcomes. This will demonstrate your ability to contribute beyond just day-to-day support.
