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- Tasks: Support and enhance a multi-site EUC environment with Microsoft 365 and Intune.
- Company: Join a stable enterprise focused on long-term projects and innovation.
- Benefits: Enjoy hybrid working, a clear role, and opportunities to own platform improvements.
- Why this job: Make a real impact in a dynamic tech environment while advancing your career.
- Qualifications: Experience in 3rd Line EUC roles and strong Microsoft 365 skills required.
- Other info: Collaborate with diverse teams to enhance service delivery and support.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a 3rd Line EUC Platform Engineer / Senior EUC Engineer to support and improve a multi-site enterprise End User Computing (EUC) environment. This role is focused on Microsoft 365 administration, Intune / Microsoft Endpoint Manager, and SCCM (Configuration Manager) across multiple sites. The successful candidate will operate as a 3rd line escalation point, supporting complex incidents, problem management, and EUC platform improvements.
Key Responsibilities
- Provide 3rd Line Support for EUC, Endpoint, and Microsoft 365 related issues
- Act as a senior escalation point for complex incidents and problem management
- Administer and support Microsoft 365 (M365 / Office 365) including Exchange Online, Teams, SharePoint Online, OneDrive
- Manage Intune / Microsoft Endpoint Manager including device compliance, configuration profiles, security baselines, and Windows 10 / Windows 11 endpoints
- Support and maintain SCCM / Microsoft Configuration Manager in a multi-site environment, including deployments, collections, applications, and updates
- Support Active Directory, Entra ID (Azure AD), Group Policy, and hybrid identity environments
- Support endpoint lifecycle management, build, patching, and device standards
- Assist with EUC projects, platform upgrades, and standardisation initiatives
- Create and maintain technical documentation, runbooks, and knowledge articles
- Work closely with infrastructure, security, and service desk teams to improve service delivery
Skills & Experience Required
Essential:
- Experience in a 3rd Line EUC Engineer, Senior EUC Engineer, Endpoint Engineer, or Modern Workplace Engineer role
- Strong hands-on Microsoft 365 administration experience
- Proven experience with Intune / Endpoint Manager
- SCCM / Configuration Manager experience across a multi-site estate
- Strong knowledge of Windows 10 and Windows 11
- Experience supporting enterprise or large multi-site environments
- Solid understanding of Active Directory and Entra ID (Azure AD)
Desirable:
- PowerShell scripting and automation
- Windows Autopilot
- Print management solutions (Papercut, Universal Print)
- ServiceNow or ITIL-based environments
- Experience working in large enterprise or regulated environments
Benefits
- Hybrid working model
- Clearly defined 3rd line role (not service desk)
- Opportunity to own and improve the EUC / Endpoint platform
- Stable, enterprise environment with long-term projects
3rd Line EUC Platform Engineer in Leicester employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line EUC Platform Engineer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those tricky interview questions! Research common queries for 3rd Line EUC roles and practice your responses. We want you to feel confident and ready to showcase your skills in Microsoft 365 and Intune.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled complex incidents in the past. We love hearing about your hands-on experience with SCCM and endpoint management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to improving our EUC platform!
We think you need these skills to ace 3rd Line EUC Platform Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line EUC Platform Engineer role. Highlight your experience with Microsoft 365, Intune, and SCCM, as these are key areas for us. Use specific examples that showcase your skills in supporting complex incidents and problem management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention any relevant projects or achievements that demonstrate your expertise in EUC environments.
Showcase Your Technical Skills: In your application, be sure to highlight your technical skills, especially around Microsoft 365 administration and endpoint management. We love seeing candidates who can demonstrate their hands-on experience and knowledge of Windows 10/11 and Active Directory.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365, Intune, and SCCM knowledge. Be ready to discuss specific scenarios where you've used these tools to solve complex issues. The more hands-on examples you can provide, the better!
✨Showcase Problem-Solving Skills
Prepare to talk about how you've handled challenging incidents in the past. Think of a few examples where you acted as a senior escalation point and how you managed to resolve those issues effectively. This will demonstrate your capability in problem management.
✨Familiarise Yourself with the Company
Research the company’s EUC environment and any recent projects or initiatives they've undertaken. Showing that you understand their specific challenges and goals will set you apart from other candidates.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of your interview. This could be about their current EUC projects or how they measure success in this role. It shows you're genuinely interested and engaged in the opportunity.
