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For Companies At a Glance
- Tasks: Provide on-site IT support and resolve tech issues for users.
- Company: Join a supportive team at a leading IT company in Peterborough.
- Benefits: Competitive salary, car allowance, and excellent training opportunities.
- Why this job: Kickstart your IT career with hands-on experience and real-world exposure.
- Qualifications: Basic IT support experience and a passion for learning new technologies.
- Other info: Clear career progression into senior IT roles and a friendly work environment.
The predicted salary is between 25000 - 27000 £ per year.
Junior IT Support Engineer – Field Based (Peterborough)
Salary: £25,000 – £27,000
Location: Northampton
About The Role
This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands‑on experience across a wide range of technologies. You’ll be providing on‑site support to users, helping to resolve day‑to‑day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You’ll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies.
Key Responsibilities
- Provide on‑site support for users across hardware, software, and network issues
- Help install, configure, and maintain computers, printers, and mobile devices
- Support Microsoft environments including Windows 10/11, Office 365, and Active Directory
- Assist with IT setups, system updates, and troubleshooting tasks
- Deliver a friendly and professional service to all users
- Get hands‑on exposure to networking technologies, including Cisco equipment
Skills And Experience Required
- Some experience in IT support (through work, education, or personal projects)
- Basic understanding of Windows operating systems and Office 365
- Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)
- Strong problem‑solving skills and willingness to learn
- Excellent communication and people skills
- Full UK driving licence and willingness to travel locally
- Enhanced DBS check (or willingness to obtain one)
What\’s on Offer
- Salary between £25,000 – £27,000 depending on experience
- Car allowance with fuel reimbursed from the start of your commute
- Excellent on‑the‑job training with support from senior engineers
- Exposure to Microsoft and Cisco technologies in real‑world environments
- Clear career progression into senior or specialist IT roles
- Supportive, friendly team and long‑term career development
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
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IT Support Engineer - Field Based employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Field Based
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience before applying. Whether it's fixing friends' computers or volunteering for local charities, real-world experience will make you stand out.
✨Tip Number 2
Network like a pro! Attend local tech meetups or online forums related to IT support. You never know who might have a lead on a job or can give you insider tips about the company you're interested in.
✨Tip Number 3
Show off your personality! When you get to the interview stage, let your enthusiasm for IT shine through. Employers love candidates who are not just technically skilled but also friendly and approachable.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Support Engineer - Field Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant IT support experience, even if it's from personal projects or education. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your interest in networking and cloud technologies – we love that!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. Whether it was fixing a friend's computer or troubleshooting software at school, we want to see your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Tech Basics
Brush up on your knowledge of Windows operating systems and Office 365. Be ready to discuss any hands-on experience you have, whether from work, education, or personal projects. This shows you're not just a theory person but can apply your knowledge practically.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you resolved a tricky problem or helped someone with their tech troubles. This will demonstrate your ability to think on your feet and provide effective support.
✨Communicate Like a Pro
Since you'll be working directly with users, practice explaining technical concepts in simple terms. During the interview, focus on your communication skills and how you can deliver friendly, professional service. This is key for an IT Support Engineer role.
✨Express Your Willingness to Learn
Let them know you're eager to grow your skills, especially in networking and cloud technologies like Cisco and Azure. Mention any relevant courses or certifications you're considering. This shows you're committed to your career development and ready to take on new challenges.
