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For Companies At a Glance
- Tasks: Support users with software, provide training, and troubleshoot web applications.
- Company: Join a fast-growing software provider making waves in the tech industry.
- Benefits: Enjoy a competitive salary of £30-35K plus additional perks.
- Why this job: Perfect for hands-on learners eager to build software experience in a dynamic environment.
- Qualifications: Experience in Windows support, basic SQL, and familiarity with web servers is essential.
- Other info: Immediate interviews available – apply now to kickstart your tech career!
The predicted salary is between 24000 - 42000 £ per year.
Join this fast growing Software provider as a Technical Support Engineer looking after users of their software. You'll play a key role in supporting web applications, providing user support, and training new users on the platform.
Perfect for someone who wants to get more hands on and build up their software experience.
Key Skills:
- Windows support experience
- Databases / basic SQL
- Web servers - such as Apache experience is helpful
- Remote Access Tool
Starting salary in the region of £30-35K + benefits. Apply now for immediate consideration and interview this week!
IT Support Analyst - Windows / Saas / Applications in Slough, Berkshire employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - Windows / Saas / Applications in Slough, Berkshire
✨Tip Number 1
Familiarise yourself with the specific software and applications that the company uses. This will not only help you understand their needs better but also demonstrate your initiative and genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your Windows support skills, as this is a key requirement for the position. Consider setting up a virtual lab environment to practice troubleshooting common issues that users might face.
✨Tip Number 3
Gain a basic understanding of SQL and databases, as this knowledge will be beneficial when assisting users with data-related queries. Online tutorials or courses can be a great way to quickly get up to speed.
✨Tip Number 4
Prepare to discuss your experience with remote access tools and web servers like Apache. Having real-life examples ready will show your practical knowledge and readiness to tackle the challenges of the role.
We think you need these skills to ace IT Support Analyst - Windows / Saas / Applications in Slough, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Windows support, databases, and web servers. Use specific examples to demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to work with software applications. Mention any experience you have with training users or providing technical support.
Highlight Technical Skills: In your application, emphasise your technical skills such as SQL knowledge and experience with remote access tools. This will show the employer that you have the necessary background for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows support, databases, and any knowledge of SQL during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues.
✨Demonstrate User Support Experience
Since the role involves supporting users of software, share examples of how you've provided excellent user support in the past. Discuss any training you've conducted for new users, as this will show your ability to communicate effectively.
✨Familiarise Yourself with Web Applications
Research the company's web applications and be ready to discuss them. Understanding their products will not only impress the interviewer but also allow you to ask insightful questions about the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of common issues users might face with SaaS applications and how you would approach resolving them. This will demonstrate your analytical thinking and readiness for the role.
