At a Glance
- Tasks: Lead a team of IT support engineers and ensure top-notch service delivery.
- Company: Join a leading Education MSP in Reading with a focus on innovation.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to work on exciting projects and technologies.
- Why this job: Make a real impact by mentoring a skilled team and solving technical challenges.
- Qualifications: Experience in IT support and strong leadership skills required.
The predicted salary is between 41000 - 41000 £ per year.
IT Manager - £41,000 - Reading We are recruiting for an IT Support Manager on behalf of a leading Education MSP for the Reading area.
This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base.
Key
Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise.
Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals.
Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met.
Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations.
Manage user accounts and permissions using Active Directory.
Perform basic server administration tasks such as file sharing, security management, and user access control.
Support and maintain Microsoft 365 environments, including troubleshooting and administration.
Work with virtualization technologies such as VMware and Hyper-V.
Implement and oversee backup and disaster recovery solutions.
Communicate effectively with clients and internal stakeholders, translating technical issues into user-friendly solutions.
Visit client sites to help with onboarding
IT Manager employer: Oscar Associates (UK) Limited
Join a forward-thinking organisation that prioritises innovation and employee development, offering a dynamic remote work environment across the UK. As a DLP Policy Engineer, you'll be part of a large-scale security transformation programme, where your expertise in ZScaler will be valued and nurtured, ensuring you have ample opportunities for professional growth and collaboration with diverse teams. Enjoy competitive daily rates and the flexibility of remote work while contributing to critical data protection initiatives.
Contact Details:
Oscar Associates (UK) Limited Recruitment Team
