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- Tasks: Lead IT service operations and manage incident resolution in a hybrid work environment.
- Company: Prominent UK technology firm with a focus on innovation and growth.
- Benefits: Competitive salary of £60K, flexible working, and opportunities for professional development.
- Why this job: Make a real impact on IT operational reliability in a growing organisation.
- Qualifications: Over 5 years in IT service management and strong cyber security skills.
- Other info: Join a dynamic team and drive continuous improvement initiatives.
The predicted salary is between 36000 - 60000 £ per year.
A prominent UK technology firm is seeking an IT Service Manager to lead technology service operations with a hybrid work model. You will oversee incident management, manage SLAs, and drive continuous improvement initiatives.
The ideal candidate must have over 5 years in IT service management with strong skills in cyber security. This role offers a competitive salary of £60K and the opportunity to influence IT operational reliability across a growing organization.
IT Service Manager – ITIL/ITSM Lead (Hybrid) in Huddersfield employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Manager – ITIL/ITSM Lead (Hybrid) in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT service management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL and ITSM principles. We all know that being well-versed in these frameworks will show you're serious about the role and ready to lead technology service operations.
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've improved incident management or driven continuous improvement initiatives. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Service Manager – ITIL/ITSM Lead (Hybrid) in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service management and cyber security. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Manager role. Share specific examples of how you've driven continuous improvement initiatives in the past.
Showcase Your Leadership Skills: As a lead, we need to see your leadership style. Include examples of how you've managed teams or projects effectively, especially in incident management and SLA oversight. This will help us understand your approach to leading technology service operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your ITIL and ITSM Inside Out
Make sure you brush up on your ITIL and ITSM knowledge before the interview. Be ready to discuss how you've applied these frameworks in your previous roles, especially in incident management and SLA management. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Cyber Security Skills
Given the emphasis on cyber security in this role, prepare examples of how you've handled security incidents or improved security measures in past positions. Highlight any specific tools or methodologies you've used, as this will demonstrate your hands-on experience and commitment to safeguarding IT operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-time situations. Think about challenges you've faced in IT service management and how you resolved them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Continuous Improvement Initiatives
This role involves driving continuous improvement, so be prepared to discuss initiatives you've led or contributed to in the past. Share specific metrics or outcomes that resulted from your efforts, as this will illustrate your ability to enhance operational reliability and efficiency.
