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For Companies At a Glance
- Tasks: Support users of innovative software and provide training on SaaS applications.
- Company: Join a fast-growing software provider with a vibrant team culture.
- Benefits: Entry-level salary of £24-27K, with opportunities for growth.
- Why this job: Kickstart your tech career while helping others succeed with software.
- Qualifications: Technical support experience and basic SQL knowledge preferred.
- Other info: Immediate interviews available - don't miss out on this opportunity!
The predicted salary is between 24000 - 27000 £ per year.
Overview
Graduate / 1st Line Support – SQL / Applications
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Responsibilities
- Join this fast growing software provider as a Technical Support Engineer looking after users of their software.
- Play a key role in supporting SaaS / Web applications, providing user support, and training new users on the platform.
Key Skills
- Technical Support experience, supporting users of Business Applications
- Windows support experience
- Databases / basic SQL
- Remote Access Tools
Salary: Entry level role – salary in the region £24-27K
Apply now for immediate consideration and interview this week!
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
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Graduate / 1st Line Support - SQL / Applications employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate / 1st Line Support - SQL / Applications
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for a Graduate/1st Line Support role, and you might just find someone who can give you a leg up.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common technical support scenarios and how you'd handle them. This will help you feel more confident when discussing your SQL knowledge and user support experience.
✨Tip Number 3
Show off your skills! If you have any projects or experiences related to SaaS or web applications, be sure to highlight them during your interviews. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about landing that Graduate/1st Line Support position with us.
We think you need these skills to ace Graduate / 1st Line Support - SQL / Applications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience and any relevant skills, like SQL or Windows support. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your background makes you a great fit for supporting our SaaS applications.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide excellent user support!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your SQL Basics
Brush up on your SQL knowledge before the interview. Be prepared to discuss basic queries and how databases work, as this role involves supporting users with SQL applications.
✨Familiarise Yourself with SaaS Applications
Since you'll be supporting SaaS/Web applications, take some time to understand what they are and how they function. This will help you answer questions about user support and demonstrate your enthusiasm for the role.
✨Practice Common Support Scenarios
Think about common technical issues users might face and how you would resolve them. Practising these scenarios can help you articulate your problem-solving skills during the interview.
✨Show Your Communication Skills
As a 1st Line Support Engineer, you'll need to communicate effectively with users. Prepare to showcase your ability to explain technical concepts in simple terms, as this is crucial for user training and support.
