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- Tasks: Lead a team of IT support engineers and ensure top-notch service delivery.
- Company: Join a leading tech company in the manufacturing sector.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact by solving technical challenges and mentoring a skilled team.
- Qualifications: Experience in IT support and strong leadership skills.
- Other info: Full UK driver's license required; great opportunity for professional development.
The predicted salary is between 42000 - 58000 £ per year.
We are recruiting for an IT Support Manager on behalf of a leading technology company in the manufacturing space in the Coventry area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base.
Key Responsibilities:
- Lead and mentor a team of IT support engineers, providing guidance and technical expertise.
- Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals.
- Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met.
- Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations.
- Manage user accounts and permissions using Active Directory.
- Perform basic server administration tasks such as file sharing, security management, and user access control.
- Support and maintain Microsoft 365 environments, including troubleshooting and administration.
- Work with virtualization technologies such as VMware and Hyper-V.
- Implement and oversee backup and disaster recovery solutions.
- Communicate effectively with clients and internal stakeholders, translating technical issues into user-friendly solutions.
- Visit client sites to help with onboarding & deal with any serious issues.
The Technology You’ll Be Working With:
- Azure
- Microsoft Server: MS Server, MS Clustering, AD, Group Policy
- Virtualization: VMware, ESXi, Hyper-V, vSphere
- Server Hardware: HPE & Dell Servers
- Microsoft Azure
- Office 365
- Backup Technologies: Veeam Backup, Replication
- TCP/IP, DNS, WINS, DHCP
- PowerShell
- SAN (HPE)
A full UK driver’s license is essential & car is essential.
IT Manager in Coventry employer: Oscar Associates (UK) Limited
Contact Detail:
Oscar Associates (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Coventry
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local tech meetups or online webinars to meet potential employers and fellow IT professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, certifications, and any relevant experience. This can be a great conversation starter during interviews and helps you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Familiarise yourself with their products and services, and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with team leadership, technical expertise, and any relevant technologies mentioned in the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to managing IT support teams and resolving technical issues. Let us know what makes you tick!
Showcase Your Technical Skills: Don’t forget to showcase your technical skills! Mention your experience with Microsoft 365, virtualization technologies, and any other relevant tools. We love seeing candidates who are well-versed in the tech we use every day.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Oscar Associates (UK) Limited
✨Know Your Tech Inside Out
Make sure you brush up on the technologies mentioned in the job description, like Azure, VMware, and Microsoft 365. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team, so it's crucial to demonstrate your leadership style. Prepare examples of how you've mentored team members or resolved conflicts in the past. This will show that you're not just technically savvy but also a great people manager.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like troubleshooting a network issue or managing a high-pressure service desk scenario. Think through your problem-solving process and be ready to articulate it clearly during the interview.
✨Communicate Like a Pro
Since you'll need to translate technical jargon into user-friendly language, practice explaining complex concepts simply. This will help you connect with both technical and non-technical stakeholders, showcasing your communication skills.
