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- Tasks: Assist customers with subscription renewals and deliver top-notch support.
- Company: Established agriculture client known for a supportive culture.
- Benefits: Up to £32,000 salary plus bonus potential, hybrid work model.
- Why this job: Join a passionate team and make a real difference in customer satisfaction.
- Qualifications: Background in farming or agriculture studies is a plus.
- Other info: Great career progression opportunities and ongoing training provided.
The predicted salary is between 24000 - 32000 £ per year.
Location: Telford
Work Pattern: Hybrid (Mon and Tues in office)
Type: Permanent, full-time
Salary: Up to £32,000 base - plus additional earning potential (around 1/3 of salary in addition)
About the Role:
We are looking to hire a new Customer Support Executive to play a key role in driving new member growth at our client. A background in farming is highly desirable for this position - whether you grew up on a farm, worked on a farm or did agriculture studies - anything within that field would be considered.
You will be assisting customers with their annual subscription renewals and delivering a 'best in class' customer experience to our customers, delivering the happiness we promise. You'll receive full support to succeed, including comprehensive product training, sales coaching, and ongoing mentoring.
This is a long-standing client for us, we have placed a number of people with them over the years and it seems to be a great place to work, with a great culture and lots of progression opportunities.
Key Responsibilities:
- Engage and Renew - renew customer subscriptions and plans
Agriculture Sales - Customer Support in Telford employer: Oscar Associates Limited
Contact Detail:
Oscar Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agriculture Sales - Customer Support in Telford
✨Tip Number 1
Network like a pro! Reach out to folks in the agriculture sector, whether it's through LinkedIn or local farming events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge and customer service skills. We want you to shine when discussing how you can deliver that 'best in class' experience they’re after!
✨Tip Number 3
Show your passion for agriculture! Whether it’s sharing your farming background or your enthusiasm for the industry, let them see how much you care. We believe that genuine interest can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got your back and want to make sure you get the best chance at landing this role. Plus, we can provide you with extra tips and support along the way!
We think you need these skills to ace Agriculture Sales - Customer Support in Telford
Some tips for your application 🫡
Show Your Passion for Agriculture: When you're writing your application, let your love for agriculture shine through! Whether it's your personal experiences or studies, share what makes you excited about the field. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight any relevant experience you have in customer support or sales, especially if it relates to agriculture. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to agriculture. We want to understand your qualifications without having to decipher complicated phrases!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Oscar Associates Limited
✨Know Your Agriculture
Make sure you brush up on your agriculture knowledge before the interview. Whether it's about farming practices or current trends in the industry, showing that you have a solid understanding of the field will impress the interviewers and demonstrate your passion for the role.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to provide the 'best in class' experience they’re looking for.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you'll perform during the actual interview.