At a Glance
- Tasks: Provide support for Salesforce Health Cloud users and troubleshoot platform issues.
- Company: Join a growing team in a dynamic, remote-friendly environment.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Enjoy a collaborative culture with excellent career advancement opportunities.
- Why this job: Be the go-to person for Salesforce solutions and make a real impact on user experience.
- Qualifications: Experience in Salesforce Administration or Application Support is essential.
The predicted salary is between 45000 - 50000 £ per year.
- Salesforce
- Support
- Analyst
Salary: £45,000-£50,000 Location: Currently fully remote (expected to move to hybrid, 2-3 days per week onsite)
Type: Permanent We're looking for a Salesforce Health Cloud Support Analyst to join a growing team supporting a business-critical Salesforce environment.
This is a fantastic opportunity for someone with Salesforce Administration or Application Support experience who enjoys solving user issues, improving processes, and acting as the go-to person for the platform.
Unlike a traditional IT support role, you'll focus on supporting and developing the Salesforce platform while working closely with users across the business.
What you'll be doing Providing 1st and 2nd line support for Salesforce Health Cloud users.
Troubleshooting and resolving platform issues.
Managing user accounts, permissions and access.
Supporting Salesforce configuration and administration.
Gathering business requirements and recommending improvements.
Creating reports and dashboards.
Supporting platform enhancements and system changes.
Working with technical teams to resolve more complex issues.
Logging and managing work through Jira.
Producing user documentation and delivering end-user training where required.
What we're looking for
Salesforce Health Cloud Support Analyst employer: Oscar Associates Limited
Oscar Associates Limited is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on meaningful projects within the UK government and public sectors, employees benefit from competitive salaries, fully covered travel expenses, and the flexibility of remote work, making it an ideal environment for skilled professionals looking to make a significant impact in cybersecurity.
