At a Glance
- Tasks: Lead AI automation projects to enhance eCommerce efficiency and customer experiences.
- Company: Fast-growing eCommerce group focused on digital transformation and AI adoption.
- Benefits: Competitive salary, flexible hybrid working, and high autonomy.
- Other info: Opportunity to work closely with founders and senior leadership.
- Why this job: Shape the future of AI in a dynamic eCommerce environment.
- Qualifications: Passion for AI, eCommerce experience, and strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: London (Hybrid/Flexible Working)
Salary: around £50,000 DOE
About Us
We're working with a fast-growing eCommerce group formed through the merger of two established online retail brands. The business is now undergoing a significant period of integration and transformation, with a strong focus on digital modernisation, automation, and AI adoption. Following this merger, the organisation is investing heavily in building a more intelligent, scalable, and efficient operating model. This is a newly created role with high visibility and impact, offering the opportunity to shape how AI is embedded across a growing eCommerce group.
The Role
We're looking for an AI-native, commercially minded problem solver who thrives in fast-paced environments and enjoys building from the ground up. You'll work across multiple teams to identify automation opportunities, implement AI-powered workflows, and improve how the business operates. This includes everything from content automation and customer journey optimisation to operational efficiency and commercial insight generation. This role is ideal for someone who combines strong eCommerce understanding with a genuine enthusiasm for AI tools and emerging technologies.
What You'll Be Doing
- AI & Automation
- Identify opportunities to automate processes and improve efficiency using AI
- Build, test, and deploy AI-driven workflows, automations, and agents
- Develop prompt frameworks, SOPs, and best practices for AI adoption
- Evaluate and implement new AI tools and platforms
- Act as an internal AI champion across the business
- eCommerce & Shopify
- Optimise Shopify ecosystem performance
- Improve product content generation, merchandising, and catalogue management using AI
- Automate workflows across Shopify, CRM, and related systems
- Improve customer journeys and on-site experiences
- Support integration and automation of data between systems
- CRM, Marketing & Growth
- Support customer segmentation and personalisation initiatives
- Build automated customer journeys within CRM platforms
- Use AI to improve content creation and campaign performance
- Identify opportunities in SEO, GEO, and digital visibility through AI
- Data & Commercial Insight
- Analyse commercial and customer data to generate insights
- Build dashboards and reporting for decision-making
- Work with data from eCommerce, analytics, and CRM platforms
- Translate insights into actionable business improvements
- Continuous Improvement
- Document workflows and automation processes
- Monitor and optimise AI initiatives over time
- Work closely with leadership to prioritise high-impact opportunities
About You
You'll likely come from an eCommerce, digital, operations, or automation background, but most importantly you'll be excited by AI and solving business problems.
Essential Experience
- Strong interest in AI, automation, and emerging technologies
- Daily use of AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.)
- Experience within an eCommerce environment
- Good understanding of Shopify and eCommerce operations
- Experience using automation tools (e.g. n8n, Make, Zapier)
- Commercial mindset with ability to identify opportunities
- Comfortable working in ambiguity and building from scratch
- Strong communication and stakeholder management skills
Desirable Experience
- CRM/marketing automation experience (e.g. Klaviyo)
- AI-assisted content creation at scale
- API or system integration exposure
- Basic coding (Python, JavaScript, SQL)
- Google Analytics / Cloud / digital marketing experience
- Understanding of SEO, GEO, or AI search optimisation
- Experience with AI agents or frameworks (OpenAI, LangChain, CrewAI)
We're Looking For Someone Who Is
- Curious and entrepreneurial
- Hands-on and delivery focused
- Fast-moving and adaptable
- Commercially minded and pragmatic
- A self-starter who takes ownership
- Passionate about building and improving processes
Why Join?
- Shape how AI is adopted in a growing eCommerce group
- Work directly with founders and senior leadership
- High autonomy and ownership
- Opportunity to experiment and innovate
- Flexible hybrid working (London-based)
AI Automation Lead in London employer: Oscar Associates Limited
Join a dynamic eCommerce group in London, where innovation meets flexibility. As an AI Automation Lead, you'll have the unique opportunity to shape the future of AI integration within a rapidly evolving business, working closely with founders and senior leadership. Enjoy a supportive work culture that values autonomy, encourages experimentation, and offers ample opportunities for professional growth in a hybrid working environment.
StudySmarter Expert Advice🤫
We think this is how you could land AI Automation Lead in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Oscar Associates Limited are looking for when hiring for a AI Automation Lead.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Oscar Associates Limited for the AI Automation Lead, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Oscar Associates Limited as a AI Automation Lead, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Oscar Associates Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a AI Automation Lead.
We think you need these skills to ace AI Automation Lead in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Oscar Associates Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Oscar Associates Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Oscar Associates Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Oscar Associates Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Oscar Associates Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Oscar Associates Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
