At a Glance
- Tasks: Support clients with on-site and remote IT services while managing cloud solutions.
- Company: Join a leading organization delivering innovative cloud-powered solutions in the education sector.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for professional growth.
- Why this job: Work with cutting-edge technologies in a dynamic team focused on exceptional client service.
- Qualifications: Looking for skilled Infrastructure Engineers with a proactive and adaptable mindset.
- Other info: This role offers a competitive salary based on experience and a chance to make an impact.
The predicted salary is between 30000 - 45000 £ per year.
Role: IT Projects & Support Engineer Location: Leicester (Hybrid) Salary: £30,000 – £45,000 DoE Summary: Are you a skilled Infrastructure Engineer looking for your next challenge? We\’re working with a leading organisation that provides innovative cloud-powered solutions to over across the education sector. This is a fantastic opportunity to join a dynamic team and work on cutting-edge technologies while delivering exceptional service to clients. This hybrid role combines working from home, office-based tasks, and visiting client sites, so a proactive and adaptable approach is essential. The Role: As an Infrastructure Engineer, you\’ll support clients with on-site and remote services, ensuring smooth operation and compliance with the latest IT standards. You\’ll also contribute to the development of new systems, maintain existing technologies, and help improve business efficiency through cutting-edge solutions. Your responsibilities will include: Providing on-site and remote support to resolve technical issues and service requests. Monitoring and responding to events in the Network Operations Centre (NOC) and Security Operations Centre (SOC). Managing cloud solutions, including WLAN, MDM, and VoIP platforms. Deploying, maintaining, and optimising systems to enhance client operations. C…
IT Projects & Support Engineer employer: Oscar Associates Limited
Contact Detail:
Oscar Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Projects & Support Engineer
✨Tip Number 1
Familiarize yourself with the latest cloud technologies and solutions relevant to the education sector. Highlight any experience you have with WLAN, MDM, and VoIP platforms during your interactions with us.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully resolved technical issues in previous roles. This will demonstrate your ability to provide exceptional support to clients.
✨Tip Number 3
Since this role involves a hybrid work environment, be ready to discuss your adaptability and experience working both remotely and on-site. Share specific instances where you've thrived in such settings.
✨Tip Number 4
Network with professionals in the IT and education sectors. Engaging with industry peers can provide insights into the latest trends and may even lead to referrals for opportunities with us.
We think you need these skills to ace IT Projects & Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT projects and support. Focus on your skills in cloud solutions, network operations, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your proactive approach. Mention specific examples of how you've successfully resolved technical issues or improved business efficiency in previous roles.
Highlight Adaptability: Since this role involves hybrid working and client site visits, emphasize your adaptability and experience in both remote and on-site support. Share instances where you successfully managed tasks in different environments.
Showcase Continuous Learning: Demonstrate your commitment to staying updated with the latest IT standards and technologies. Mention any relevant certifications, courses, or personal projects that reflect your dedication to professional growth.
How to prepare for a job interview at Oscar Associates Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with cloud solutions, WLAN, MDM, and VoIP platforms. Highlight specific projects where you successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Emphasize Adaptability
Since this role involves a hybrid work environment, share examples of how you've successfully adapted to different working conditions, whether remote or on-site, and how you manage your time effectively.
✨Research the Company
Familiarize yourself with the organization’s cloud-powered solutions and their impact on the education sector. This will help you tailor your responses and show genuine interest in their mission and values.