At a Glance
- Tasks: Provide expert remote support to garages and dealers for vehicle diagnostics.
- Company: Join OSCA, a family-owned tech-driven automotive business.
- Benefits: Enjoy a competitive salary, 30 days holiday, and a fun office environment.
- Other info: Modern office with games and a supportive team culture.
- Why this job: Make a real impact in the automotive industry with your diagnostic skills.
- Qualifications: Strong hands-on experience with diagnostic tools, especially DiagBox.
The predicted salary is between 40000 - 40000 £ per year.
Take your diagnostic skills off the tools and into a modern, tech-driven role. Join OSCA and help garages and dealers fix vehicles faster through expert remote support across the UK and Europe.
About us.
At OSCA, we combine real-world automotive know-how with smart technology to move vehicle diagnostics forward. We are a family-owned business with a supportive team culture and a modern office setup. We specialise in virtual diagnostics and programming, supporting garages and dealerships across the UK and Europe through our online platform.
The role.
This is an off-the-tools role, but it is not an entry-level job. The key thing we need is strong, hands-on diagnostic tool experience from the workshop. PSA Group tooling experience is essential, especially DiagBox, used on Peugeot, Citroën, and Vauxhall (Stellantis) vehicles. You will support garages and technicians remotely through our online platform, helping them diagnose faults, follow test plans, and get repairs right first time.
Key responsibilities.
- Carry out in-depth remote diagnostics using dealer-level tools and live data.
- Use DiagBox on Peugeot, Citroën, and Vauxhall (Stellantis) vehicles to identify faults and guide repair steps.
- Support technicians by chat, email, and phone with clear, practical advice.
- Help customers work through fault codes, test plans, ECU functions, and system checks.
- Carry out programming tasks where relevant to your experience and tooling (for example modules and keys).
- Keep up to date with new systems, updates, and diagnostic methods.
Skills and experience.
- Solid hands-on experience using diagnostic tools in a workshop environment.
- Practical experience with dealer-level diagnostic equipment used to diagnose and repair vehicles.
- Current or recent experience using DiagBox (PSA Group) is essential.
- Strong fault-finding ability across electrical, electronic, and mechanical systems.
- Confident talking through diagnostics and repair steps with other technicians.
- NVQ Level 3, City and Guilds, or equivalent is preferred, but time-served experience is also valued.
- Comfortable working at pace and staying organised in an office-based role.
Benefits.
- Salary circa £40,000 per year (negotiable depending on experience).
- 30 days' holiday including bank holidays, increasing with service.
- No weekend working.
- Training, development, and certification opportunities.
- Supportive, tech-driven team environment.
- Modern office with canteen, pool table, darts and table tennis.
How to apply for the role.
If you have strong dealer-level diagnostic experience and you know your way around DiagBox, we would love to hear from you. Apply now to join OSCA. You must be authorised to work in the UK. No agencies please.
Vehicle Diagnostic Technician in Mansfield employer: OSCA Technology Ltd
At OSCA, we pride ourselves on being a family-owned business that fosters a supportive team culture in a modern office environment. As a Vehicle Diagnostic Technician, you'll enjoy a competitive salary, generous holiday allowance, and opportunities for professional development while working with cutting-edge technology to support garages across the UK and Europe. Our vibrant workplace features recreational amenities like a pool table and darts, making it an excellent place for both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Diagnostic Technician in Mansfield
✨Tip Number 1
Get your networking game on! Reach out to fellow technicians and industry contacts. You never know who might have a lead on a role that’s perfect for you. Plus, it shows you’re proactive and engaged in the community.
✨Tip Number 2
Brush up on your DiagBox skills! Make sure you’re confident with the tool and can demonstrate your expertise. If you can talk through diagnostics and repair steps clearly, you’ll impress potential employers.
✨Tip Number 3
Practice your remote support skills. Since this role involves helping garages and technicians from afar, being able to communicate effectively via chat, email, or phone is key. Role-play scenarios with friends to get comfortable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to take their diagnostic skills to the next level.
We think you need these skills to ace Vehicle Diagnostic Technician in Mansfield
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your hands-on diagnostic experience in your application. We want to see how your skills with tools like DiagBox can help us support garages and dealers effectively.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your experience and how it relates to the role. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the specific requirements of the Vehicle Diagnostic Technician role. Mention your familiarity with Peugeot, Citroën, and Vauxhall vehicles to catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at OSCA!
How to prepare for a job interview at OSCA Technology Ltd
✨Know Your Tools Inside Out
Make sure you brush up on your knowledge of DiagBox and other dealer-level diagnostic tools. Be ready to discuss specific experiences where you've used these tools to diagnose faults and guide repairs. This will show that you’re not just familiar with the equipment, but that you can leverage it effectively in a remote support role.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging diagnostic issues you've faced in the past and how you resolved them. Highlight your fault-finding abilities across electrical, electronic, and mechanical systems. This will demonstrate your hands-on experience and your capability to support technicians remotely.
✨Communicate Clearly and Confidently
Since you'll be providing support via chat, email, and phone, practice explaining complex diagnostic processes in simple terms. Think about how you would guide a technician through a repair step-by-step. Clear communication is key in this role, so make sure you convey your thoughts effectively during the interview.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest updates in vehicle diagnostics and programming. Being knowledgeable about new systems and methods will not only impress your interviewers but also show that you're committed to continuous learning in a tech-driven environment like OSCA.
