At a Glance
- Tasks: Repair and diagnose IT hardware, including laptops and Chromebooks, in a hands-on workshop environment.
- Company: Osborne Technologies Ltd, a leading UK tech company focused on innovation and customer service.
- Benefits: Specialist tools, training, employee wellbeing programme, and staff perks.
- Other info: Opportunity for career growth with potential contract renewal.
- Why this job: Join a dynamic team and enhance your technical skills while making a real impact.
- Qualifications: Experience in IT hardware repair or strong practical electronics skills preferred.
The predicted salary is between 33750 - 41250 £ per year.
Osborne Technologies Ltd is seeking a practical and self-motivated Workshop Repair Engineer to undertake return-to-base warranty repairs on a range of IT equipment.
Based at our workshop in Barnsley, South Yorkshire, you will diagnose hardware faults and repair laptops, Chromebooks, ultra-small-form-factor PCs and similar equipment returned by customers.
Repairs will range from replacing common components, such as memory, SSDs, batteries and keyboards, through to more involved work including screen and mainboard replacements.
You will be responsible for progressing equipment through the repair process efficiently and accurately, from initial inspection and fault diagnosis through to repair, testing and preparation for return to the customer.
This is a hands-on role requiring a high level of practical ability, attention to detail and confidence working with delicate electronic equipment.
Previous experience in IT hardware repair, workshop servicing or a similar technical role would be highly advantageous.
However, applications may also be considered from candidates with strong practical electronics or mechanical skills and the ability to learn quickly.
Key responsibilities
- Inspecting and assessing IT equipment received for warranty repair.
- Diagnosing hardware faults and identifying the appropriate repair action.
- Repairing laptops, Chromebooks, PCs and other supported IT equipment.
- Replacing components including memory, SSDs, batteries, keyboards, display panels and mainboards.
- Completing product configuration, firmware updates or other technical procedures where required.
- Testing repaired equipment thoroughly to confirm that it is operating correctly.
- Recording faults, repairs, parts used and test results accurately within the service management system.
- Ensuring equipment is handled, stored and protected appropriately throughout the repair process.
- Preparing repaired equipment for safe return to the customer.
- Managing replacement parts and maintaining an organised workshop environment.
- Working with our technical, logistics and service coordination teams to complete repairs within the required timescales.
- Following manufacturer procedures, data security requirements and health and safety policies.
About you
The successful candidate will ideally have
- Experience repairing laptops, Chromebooks, desktop PCs or similar IT equipment.
- Strong practical, diagnostic and fault-finding skills.
- Confidence replacing delicate and complex components, including screens and mainboards.
- The ability to follow technical instructions and manufacturer repair procedures accurately.
- A methodical approach and excellent attention to detail.
- Good organisational and time-management skills.
- The ability to work independently and as part of a wider technical team.
- Basic computer literacy and confidence using service management systems.
- An understanding of safe electronic equipment handling and electrostatic discharge precautions.
Experience in an IT repair centre, manufacturer warranty workshop, technical support environment or similar role would be particularly beneficial.
Relevant technical qualifications are desirable but are not essential where suitable practical experience can be demonstrated.
The successful candidate will be required to undergo appropriate pre-employment screening.
- What we provide
- Specialist tools and equipment required for the role.
- Manufacturer and product-specific training.
- Technical support from our experienced in-house team.
- A well-equipped workshop environment.
- Employee assistance and wellbeing programme
- Staff perks, points and discount scheme
- Contract information
This position is being created to support a new service contract and any offer of employment will therefore be conditional upon Osborne Technologies Ltd successfully entering into that contract.
The position will initially be offered on a 12-month fixed-term basis.
The underlying service contract may be renewed annually, potentially providing an opportunity for the role to be extended.
Any extension of employment would be subject to renewal of the service contract, continuing operational requirements and confirmation by Osborne Technologies Ltd.
Renewal beyond the initial fixed term cannot be guaranteed.
About Osborne Technologies
Osborne Technologies Ltd is a UK technology company providing innovative products, technical services and support to organisations throughout the UK.
We pride ourselves on delivering a professional, responsive service and on the technical ability and customer-focused approach of our team.
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Workshop Repair Engineer – IT Hardware in Dodworth employer: Osborne Technologies
Osborne Technologies Ltd is an excellent employer for those seeking a hands-on role in IT hardware repair, offering a supportive work culture and opportunities for professional growth. Based in Barnsley, South Yorkshire, employees benefit from specialist tools, comprehensive training, and a well-equipped workshop environment, all while being part of a dedicated team that values attention to detail and technical expertise. With a focus on employee wellbeing and a structured approach to career development, this role promises meaningful and rewarding employment in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Repair Engineer – IT Hardware in Dodworth
✨Get Your Hands Dirty in the Industry
For a temporary role in manufacturing, don’t shy away from physically visiting local factories and production sites. A friendly walk-in can often lead to spontaneous interviews or valuable connections, and can really help you get a sense of the workplace vibe.
✨Tap into Seasonal Hiring Windows
Manufacturing often sees spikes in hiring during particular seasons, like summer when production ramps up. Keep an eye on local job boards and community centres, or even visit seasonal job fairs—they’re golden for snagging those temporary roles we’re after.
✨Join Industry-Specific Communities
Consider joining online forums and social media groups specific to manufacturing. Sites like Reddit or even LinkedIn groups can give you insights into open positions and allow you to connect with current employees who might give you an edge in the hiring process.
✨Apply Directly Through Our Site!
With Osborne Technologies looking for temporary talent, make sure to apply directly through our website. It’s often the fastest way to get your foot in the door, so make the most of it. Plus, it shows you're proactive—always a win!
We think you need these skills to ace Workshop Repair Engineer – IT Hardware in Dodworth
Some tips for your application 🫡
Highlight Your Practical Skills:In manufacturing and production, hands-on skills are key! Make sure your CV showcases any relevant experience with machinery, quality control, or assembly line work. If you’ve got certifications related to operating specific equipment, don’t forget to include those too!
Focus on Flexibility and Adaptability:For a temporary role, employers are looking for candidates who can hit the ground running. In your cover letter, emphasise your ability to adapt quickly and work well under pressure. Share any experiences where you've successfully adjusted to changing circumstances or tight deadlines.
Include Specific Measurements of Your Impact:Manufacturing roles often revolve around efficiency and productivity. If you’ve previously worked in similar roles, be sure to quantify your achievements. For example, mention how you improved production rates or reduced waste – numbers stand out and show you mean business!
Express Your Interest in the Industry:Temporary roles can be a great stepping stone for future opportunities! Take a moment in your application to express why you’re interested in manufacturing and production. Showing genuine enthusiasm for the field can make a real difference and may keep doors open for upcoming positions!
How to prepare for a job interview at Osborne Technologies
✨Showcase Your Hands-On Experience
In the manufacturing and production world, they want to see that you can actually handle the tools and machines. Bring along any certifications you have or even pictures of projects you’ve worked on. We want to demonstrate that you're not just a theory person but someone who can jump right in.
✨Emphasise Safety Knowledge
Safety's a huge deal in manufacturing, so make sure you’re clued up about health and safety regulations. Be prepared to discuss how you've followed safety protocols in past roles. It's all about showing you can contribute to a safe working environment at Osborne Technologies.
✨Flexibility is Key
Since this is a temporary role, highlight your adaptability and willingness to step into different roles as needed. Share examples of times you’ve adjusted quickly to new situations or tackled varied tasks. We want to show you're the go-to person when things get busy!
✨Ask About Team Dynamics
In any temporary role, fitting in quickly is vital. Ask about team dynamics and collaboration processes during the interview. This shows you’re not only ready to contribute but also keen to blend into Osborne Technologies’s culture, making you a valuable asset.
