At a Glance
- Tasks: Support the Plots Team in delivering excellent service to clients and improving operational processes.
- Company: Join Osborne Clarke, a leading international legal practice with a collaborative culture.
- Benefits: Competitive salary, generous benefits, and a focus on health and wellbeing.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the real estate sector.
- Qualifications: Experience with case management systems and strong organisational skills required.
The predicted salary is between 45000 - 55000 £ per year.
Role profile
We are looking for an Operations Executive to join our Plot Sales team within Osborne Clarke's Real Estate group.
This is a key operational role, providing day-to-day support to the Plots Team and the Plots Operations Manager to ensure we deliver a consistently excellent service to our housebuilder and developer clients.
You will play an important part in monitoring plot activity, supporting site set-up, improving our processes and systems, and helping the team operate efficiently and effectively.
The role is based in Bristol, with occasional travel to Reading as required.
The role
- Provide cover for the Plots Operations Manager when needed, including inbox monitoring and responding to queries and work requests.
- Monitor daily and weekly plot reservations, exchanges, completions and pipelines across clients and sites.
- Produce regular and ad hoc statistics and reports on performance and KPIs for both management and client use.
- Support the legal and operational set-up of new sites.
- Contribute to continuous improvement of processes and systems, including design, testing, communication, training and embedding new ways of working and system updates.
- Assist in organising and carrying out required systems testing within the team and act as liaison between the team and system developers, collating and sharing feedback.
- Update and maintain training guides and information relevant to the plots team and its systems.
- Conduct periodic file and process checks to ensure adherence to quality standards and regulatory requirements.
- Assist with onboarding and training of new team members on systems, processes, and plots-specific ways of working.
- Provide ad hoc support to the Plots Manager and the Strategic Operations Manager, as required.
- You Will Also Be Expected To
- Provide professional support to the Real Estate group so that our clients receive a consistently excellent service.
- Understand and adopt the principles of acting as a professional service provider.
- Contribute to the continuous review and improvement of processes.
- Promote a culture of mutual understanding through effective communication within Plot Sales and the wider Real Estate team.
About You
- Experience using case management systems.
- Experience of process improvement and/or continuous improvement initiatives.
- Ability to work collaboratively and effectively as part of a team and with a range of stakeholders.
- Strong organisational skills, with the ability to assess capacity and prioritise work effectively.
- Willingness to be flexible and adaptable in order to meet the needs of the team and clients.
- Good understanding of operational processes and the ability to prioritise and escalate appropriately.
- Excellent IT skills, particularly Microsoft Word, Excel and Outlook.
- Strong written and verbal communication skills.
- Excellent attention to detail and the ability to spot errors.
- Effective time management skills.
- Demonstrable proactivity and problem-solving ability.
- Willingness to share, receive and act on feedback.
Salary And Benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis.
At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond.
If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*.
Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow.
Advising them both comprehensively and commercially.
We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors.
And our unique approachable culture is not an added extra, it's fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds.
We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
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Plots Operations Executive employer: Osborne Clarke
Osborne Clarke is an exceptional employer, offering a dynamic work culture that prioritises employee development and well-being. With flexible working arrangements and a commitment to professional growth, this role as Strategic Talent Development Lead provides the opportunity to make a meaningful impact on the development of legal professionals in a supportive environment. The blend of office and home working ensures a healthy work-life balance, making it an attractive choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Plots Operations Executive
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Osborne Clarke.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Osborne Clarke? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Osborne Clarke's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Plots Operations Executive
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Plots Operations Executive role at Osborne Clarke, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Osborne Clarke
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Osborne Clarke operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Osborne Clarke. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Osborne Clarke.
