At a Glance
- Tasks: Create a welcoming workplace experience and support office operations.
- Company: Join Osborne Clarke, a dynamic international legal practice.
- Benefits: Competitive salary, generous benefits, and a focus on health and wellbeing.
- Other info: Full training provided and a supportive team environment.
- Why this job: Launch your career in Workplace Services with real responsibility and growth opportunities.
- Qualifications: Strong IT skills, attention to detail, and a proactive customer service approach.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Workplace Services Coordinator to join our London office, where you will play a key role in creating a high-quality, welcoming workplace experience for everyone who uses our space – from colleagues to visitors. This is a great opportunity to launch and accelerate your career in Workplace Services, gaining real responsibility, hands-on experience and clear progression in a dynamic, professional environment.
This is a permanent on-site role with shifts between our core hours of 8:00am–6:00pm Monday to Friday and may include occasional visits to our other UK offices in Bristol and Reading.
About the team
Workplace Services support both employees and business needs, creating a comfortable, efficient and well-equipped environment. From maintaining a clean, pleasant and safe workplace, to providing services focusing on Health, Safety and Wellbeing, Security and Insurance, Post and Records Management. The team comprises of Workplace Services Managers, Coordinators and our Boardrooms Receptionists across 3 UK offices.
What you will do
Reporting into the Workplace Services Manager, you will support the smooth and efficient running of our office, with a strong focus on facilities management and service delivery.
Key responsibilities:
- Acting as a first point of contact for building, facilities and workplace queries
- Supporting supplier and contractor management, including logging and following up issues
- Completing internal audits (cleaning, floor walks, health & safety checks)
- Providing support for meeting rooms and events, including bookings, set-up and room moves
- Carrying out day-to-day operational and administrative tasks, including monitoring shared mailboxes
- Helping maintain a clean, safe and professional environment, liaising with key stakeholders both within and outside the business
- Contributing to a positive experience for colleagues and visitors across the office
- Handling incoming and outgoing post and parcels, ensuring accurate and confidential records
You will receive full training on our systems and processes, which may include First Aid, Fire Marshal, Evac Chair, IOSH Working Safely and Manual Handling training. The team are committed to support you in the role and you will have the opportunity to develop your skills to grow within the Workplace Services function.
Who we are looking for
Someone who is eager to learn and develop within workplace and facilities services. To be successful in this role you will have:
- Previous experience within a similar role or administrative experience in a corporate environment
- Strong IT skills, particularly using Microsoft Office applications (Outlook, Excel, Word)
- Experience of formatting spreadsheets and transposing data
- Excellent attention to detail and a proactive approach
- Good organisational and communication skills, with the ability to manage multiple tasks
- A strong customer service focus and confidence dealing with people at all levels
- A strong sense of ownership of tasks and the ability to see them through to completion
- Flexibility, adaptability and a willingness to support colleagues and wider team needs
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process: Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making. We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it is fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Workplace Services Coordinator (London) employer: Osborne Clarke
Osborne Clarke is an exceptional employer that fosters a collaborative and supportive work culture, particularly for the Resource Manager role in the vibrant cities of Bristol and London. With a strong emphasis on employee growth and career progression, you will have the opportunity to work closely with diverse teams while enjoying the flexibility of hybrid working arrangements. The company values innovation and process improvement, making it a rewarding environment for those looking to make a meaningful impact in the Disputes & Risk practice.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Services Coordinator (London)
✨Tip Number 1
Network like a pro! Reach out to current employees at Osborne Clarke on LinkedIn. Ask them about their experiences and any tips they might have for landing the Workplace Services Coordinator role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Understand what makes Osborne Clarke tick, and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets it!
✨Tip Number 3
Practice your customer service skills! Since this role is all about creating a welcoming environment, be ready to share examples of how you've handled challenging situations or provided excellent service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the Workplace Services world!
We think you need these skills to ace Workplace Services Coordinator (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Workplace Services Coordinator role. Highlight any relevant administrative or facilities management experience, and don’t forget to showcase your strong IT skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to creating a welcoming workplace. Be sure to mention specific examples of your customer service focus and organisational skills.
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. A well-formatted CV and cover letter will show us that you take pride in your work and can manage multiple tasks effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Osborne Clarke
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Services Coordinator. Familiarise yourself with facilities management, service delivery, and the importance of creating a welcoming environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with colleagues and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone or resolved an issue effectively. This will demonstrate your strong customer service focus and ability to handle various situations.
✨Highlight Your Organisational Skills
The job requires managing multiple tasks simultaneously, so be ready to talk about how you stay organised. Share techniques you use, like prioritising tasks or using digital tools to keep track of your workload. This will show that you have the proactive approach they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
