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- Tasks: Provide top-notch IT support and manage device onboarding for a leading law firm.
- Company: Join a prestigious international law firm with a supportive culture.
- Benefits: Enjoy competitive salaries and opportunities for personal development.
- Why this job: Make a real difference by solving tech issues in a dynamic legal environment.
- Qualifications: Experience in Microsoft environments and strong customer service skills required.
- Other info: Great chance to grow your career in a professional setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading international law firm in Bristol seeks a Level 2 End User Support Technician for its IT Service Desk. The role involves handling escalated incidents, managing device onboarding, and supporting both legal applications and office technology.
Ideal candidates have extensive experience in a Microsoft environment, strong customer service skills, and a methodical approach to problem-solving.
The firm offers competitive salaries, a supportive culture, and opportunities for personal development.
On‑Site End User IT Support Technician – Bristol employer: Osborne Clarke
Contact Detail:
Osborne Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On‑Site End User IT Support Technician – Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss our experience with Microsoft environments and problem-solving techniques.
✨Tip Number 3
Show off our customer service skills during the interview. Think of examples where we’ve gone above and beyond to help users, especially in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace On‑Site End User IT Support Technician – Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a Microsoft environment and showcases your customer service skills. We want to see how you’ve tackled similar challenges before, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site End User IT Support Technician role. Share specific examples of how you've supported users and resolved issues.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse into your methodical approach to problem-solving. We love candidates who can think on their feet and come up with effective solutions, so share some success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Osborne Clarke
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft environments and the specific legal applications the firm uses. Be ready to discuss your experience with these technologies and how you've solved similar issues in the past.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with users, prepare examples that showcase your strong customer service skills. Think about times when you turned a frustrated user into a satisfied one – those stories will resonate well!
✨Be Methodical in Your Approach
The firm values a methodical approach to problem-solving. During the interview, explain your thought process when tackling technical issues. This will demonstrate your analytical skills and how you can effectively manage escalated incidents.
✨Ask Insightful Questions
Prepare some thoughtful questions about the firm's IT culture and the specific challenges they face. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
